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What is Civica Employee Relations?

Supporting employee relations teams in optimizing workplace investigations greatly improves their capacity to offer enhanced assistance to staff members. The employee relations team navigates numerous HR challenges, which require strict compliance with established policies to effectively tackle issues such as discrimination, harassment, and other forms of misconduct, thereby reducing the chances of grievances and potential legal conflicts. Civica Employee Relations goes beyond simply being a data recording tool; it provides an organized framework for every case type, guaranteeing that all relevant details are consolidated and readily available for effective management. This all-encompassing solution not only streamlines case management but also contributes to cultivating a more nurturing work atmosphere for everyone involved. By fostering clear communication and transparency, the platform ultimately promotes trust and cooperation within the workplace.

What is Case IQ?

Case IQ simplifies the management of HR, fraud, compliance investigations, and additional processes through its i-Sight platform. This cloud-based tool enables organizations to effectively oversee their investigations and assess outcomes. Key functionalities offered by i-Sight encompass case assignment, collaboration, trend analysis, case review, and workflow notifications, enhancing the overall investigative process. By leveraging these features, organizations can improve efficiency and ensure thoroughness in their investigative efforts.

Media

Media

Integrations Supported

Integrations Supported

Gmail
JD Edwards EnterpriseOne
Microsoft Outlook
Oracle CRM On Demand
SAP Business One
Salesforce

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

24 Hour Support

Training Options

Not specified

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Civica

Date Founded

2001

Company Location

United Kingdom

Company Website

civica.com

Company Facts

Organization Name

Case IQ

Date Founded

1999

Company Location

Canada

Company Website

www.caseiq.com

Categories and Features

Categories and Features

AI HR

Not specified

Complaint Management

Complaint Classification
Corrective Actions (CAPA)
Customer Complaint Tracking
Issue Tracking
Quality Assurance Management
Routing

HR Case Management

Not specified

HR Compliance

Not specified

Human Resources

360 Degree Feedback
Compliance Management
Performance Management
Time & Attendance Management

Investigation Management

Contact Management
Data Management
Incident Management
Reporting & Statistics
Subject Profiles

Whistleblowing

Not specified

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