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What is ClickDesk?

Convert your website visitors into loyal customers by connecting with them through interactive voice and video chats. Strengthen your brand identity by providing a personal touch with a recognizable face and voice for your business, facilitating real-time conversations with your web audience. Discover the easiest live chat solution that includes voice and video capabilities, all functioning directly within the browser, so there's no need for any downloads. Our HelpDesk feature is perfectly integrated with the live chat system, allowing you to proactively address any customer concerns. Amplify your social media presence by integrating Twitter and Facebook into your live chat interactions. Experience seamless one-click integration with your favorite applications and plugins, which simplifies the management of everything from a centralized location. Moreover, our mobile application allows you to manage chats and customer tickets while on the go, ensuring you stay connected and responsive to your customers’ demands. Utilizing these cutting-edge tools, you can significantly boost user engagement and retention on your platform, ultimately leading to greater customer satisfaction and loyalty over time.

What is 123 Flash Chat?

123FlashChat boasts an impressive capacity for 5000 simultaneous connections on each server, allowing users to effortlessly log in via their Facebook, Twitter, Yahoo, or Google accounts, along with providing features for linking and sharing. This platform plays a crucial role in enabling virtual gifting, membership enhancements, and PPM/PPV rooms, which all contribute significantly to improving revenue from chat interactions. With its superior video and audio quality, the platform elevates the chat experience, making it not just enjoyable but also unforgettable for users. It allows video publishers to serve as broadcasters, seamlessly sharing their video feeds with everyone in the chat room. Users can initiate requests to publish their videos by clicking the mic icon, with the admin granting approval for the first three requests made. The launch of the HTML5 Chat Client has considerably improved the performance of 123FlashChat, ensuring a smooth user experience across iPhone, iPad, Android devices, and PCs alike. Furthermore, dedicated mobile applications for iPhone, iPad, and Android allow chat users to easily explore a wide array of chat rooms from their mobile devices, significantly enhancing convenience and accessibility. This innovative platform truly transforms online communication by merging powerful features with intuitive technology, making it a game changer in the realm of virtual interactions. As a result, users are provided with a dynamic and engaging environment that fosters meaningful connections.

Media

Media

Integrations Supported

ActiveCampaign
Capsule
Constant Contact
GetResponse
Gmail
InsertChat
Keap
MODX
Magento
Nimble
Shopify
Slack
Smartsheet
SurveyMethods
Tumblr
Webs
Wix
Wufoo
Xero
Zendesk

Integrations Supported

API Availability

Has API

API Availability

Pricing Information

$9.99 per month

Pricing Information

$10 per month

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
On-Site Training

Training Options

Not specified

Company Facts

Organization Name

ClickDesk

Date Founded

2011

Company Location

United States

Company Website

www.clickdesk.com

Company Facts

Organization Name

TopCMM Software

Date Founded

2003

Company Location

China

Company Website

www.123flashchat.net/feature.html

Categories and Features

Customer Satisfaction

Not specified

Help Desk

Customizable Branding
Document Storage
Email Integration
IT Asset Management
Interaction Tracking
Live Chat
Multi-Channel Communication
Network Monitoring
Real-time Chat
Service Level Agreement (SLA) Management
Ticket Management

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Categories and Features

Community

Not specified

Live Chat

Not specified

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