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What is ClickDesk?

Convert your website visitors into loyal customers by connecting with them through interactive voice and video chats. Strengthen your brand identity by providing a personal touch with a recognizable face and voice for your business, facilitating real-time conversations with your web audience. Discover the easiest live chat solution that includes voice and video capabilities, all functioning directly within the browser, so there's no need for any downloads. Our HelpDesk feature is perfectly integrated with the live chat system, allowing you to proactively address any customer concerns. Amplify your social media presence by integrating Twitter and Facebook into your live chat interactions. Experience seamless one-click integration with your favorite applications and plugins, which simplifies the management of everything from a centralized location. Moreover, our mobile application allows you to manage chats and customer tickets while on the go, ensuring you stay connected and responsive to your customers’ demands. Utilizing these cutting-edge tools, you can significantly boost user engagement and retention on your platform, ultimately leading to greater customer satisfaction and loyalty over time.

What is AtomChat?

AtomChat provides a straightforward solution for integrating text chat and video calling capabilities into your website. Whether you're building a community, a marketplace, or a forum, AtomChat simplifies the process of incorporating vital communication features like text and video chat. Additionally, the software offers a range of functionalities, including group or private messaging, voice and video calls, support for multiple languages, and tools for collaboration. These features can significantly enhance user interaction and engagement on your platform.

Media

Media

No images available

Integrations Supported

WordPress
ActiveCampaign
Basecamp
CS-Cart Store Builder
Constant Contact
GetResponse
Gmail
Hootsuite
MODX
Magento
Parsey
PrestaShop
Slack
Stackreaction
Tumblr
Webs
Wufoo
Xero

Integrations Supported

WordPress
BuddyPress
Yo!Coach

API Availability

Has API

API Availability

Pricing Information

$9.99 per month

Pricing Information

$16/month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
On-Site Training

Training Options

Webinars
Online Training

Company Facts

Organization Name

ClickDesk

Date Founded

2011

Company Location

United States

Company Website

www.clickdesk.com

Company Facts

Organization Name

AtomChat

Date Founded

2009

Company Location

India

Company Website

www.atomchat.com

Categories and Features

Customer Satisfaction

Not specified

Help Desk

Customizable Branding
Document Storage
Email Integration
IT Asset Management
Interaction Tracking
Live Chat
Multi-Channel Communication
Network Monitoring
Real-time Chat
Service Level Agreement (SLA) Management
Ticket Management

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Categories and Features

Community

Not specified

Live Chat

Not specified

Web Conferencing

Not specified

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