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What is ClickDesk?

Convert your website visitors into loyal customers by connecting with them through interactive voice and video chats. Strengthen your brand identity by providing a personal touch with a recognizable face and voice for your business, facilitating real-time conversations with your web audience. Discover the easiest live chat solution that includes voice and video capabilities, all functioning directly within the browser, so there's no need for any downloads. Our HelpDesk feature is perfectly integrated with the live chat system, allowing you to proactively address any customer concerns. Amplify your social media presence by integrating Twitter and Facebook into your live chat interactions. Experience seamless one-click integration with your favorite applications and plugins, which simplifies the management of everything from a centralized location. Moreover, our mobile application allows you to manage chats and customer tickets while on the go, ensuring you stay connected and responsive to your customers’ demands. Utilizing these cutting-edge tools, you can significantly boost user engagement and retention on your platform, ultimately leading to greater customer satisfaction and loyalty over time.

What is ChatBlazer?

ChatBlazer is a powerful chat application crafted with a simple interface that caters to end users, moderators, administrators, and hosts. Its easy-to-navigate design promotes smooth integration with existing databases, simplifies sign-on procedures, and supports chat capabilities on both desktop and mobile devices. Additionally, the proprietary technology behind ChatBlazer guarantees that it can accommodate the varied and unique chat software requirements of its clientele, solidifying its position as a flexible option for numerous scenarios. Not only does ChatBlazer provide extensive features, but its adaptability also positions it prominently within the competitive landscape of chat software solutions. This combination of user-centric design and powerful functionality makes ChatBlazer a top choice for those seeking effective communication tools.

Media

Media

Integrations Supported

Basecamp
Constant Contact
GetResponse
Gmail
Hipsocial
Hootsuite
InsertChat
Keap
Nimble
OpenCart
Parsey
Slack
SurveyMethods
Unbounce
Webs
Weebly
Wix
Wufoo
Xero
Zapier

Integrations Supported

API Availability

Has API

API Availability

Pricing Information

$9.99 per month

Pricing Information

$40.00/month/user
Starting price $40.00/month/user

Supported Platforms

SaaS

Supported Platforms

SaaS
Windows
Mac

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
On-Site Training

Training Options

Documentation Hub

Company Facts

Organization Name

ClickDesk

Date Founded

2011

Company Location

United States

Company Website

www.clickdesk.com

Company Facts

Organization Name

Pendulab

Date Founded

2001

Company Location

Singapore

Company Website

www.chatblazer.com

Categories and Features

Customer Satisfaction

Not specified

Help Desk

Customizable Branding
Document Storage
Email Integration
IT Asset Management
Interaction Tracking
Live Chat
Multi-Channel Communication
Network Monitoring
Real-time Chat
Service Level Agreement (SLA) Management
Ticket Management

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Categories and Features

Live Chat

Canned Responses
Geo Targeting
Proactive Chat
Screen Sharing
Third Party Integration
Website Visitor Tracking

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