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What is Clickatell?

Chat commerce fosters increased interaction and enhanced convenience for users. As pioneers in the transformation of digital commerce and customer engagement on mobile platforms, we excel in providing chat commerce solutions specifically for banks and telecommunications firms. This positions us to empower global consumer brands to connect with over 90% of the world's population through mobile messaging and chat interfaces. By facilitating mobile engagement and transactions across leading social chat platforms, we ensure that brands stay relevant in an ever-evolving digital landscape. Our implementations yield a positive return on investment in as little as 12 months. Currently, the customer experience is often lacking, characterized by inconvenience and unengaging interactions that add minimal value to both customers and brands. With Clickatell, reaching customers and conducting transactions through chat commerce becomes a streamlined process, ultimately ensuring they leave with a sense of satisfaction after a positive encounter with your organization. This shift not only enhances customer loyalty but also strengthens brand reputation in a competitive market.

What is Chat360?

Chat360 is revolutionizing the way brands engage with their customers through an innovative multichannel conversational platform. Trusted by over 300 renowned brands globally, Chat360 leverages cutting-edge AI technology to automate and streamline customer interactions, ensuring a cohesive experience across various touchpoints. By facilitating connections through popular channels like WhatsApp, Facebook Messenger, and Instagram, our platform promotes a unified strategy that significantly boosts customer satisfaction and loyalty. Furthermore, our sophisticated AI and Natural Language Processing capabilities enable personalized communication while handling routine inquiries automatically, freeing up your team to concentrate on more intricate tasks. Chat360 effectively centralizes and optimizes operations through seamless integration with CRM systems, payment gateways, and e-commerce platforms. In addition, our platform's multilingual support helps businesses overcome language barriers, providing tailored customer experiences that cater to diverse audiences around the globe. Ultimately, Chat360 is designed to elevate customer engagement and drive meaningful connections across all markets.

Media

Media

Integrations Supported

WhatsApp
AdRem NetCrunch
Arithon
Codeless Platforms Alerting Software
DojoExpert
Dovetail Software
JobDiva
LXCRM
Messagepoint
OnPrintShop
Retainly
Skyfii IO
Start Hotspot
TextDeliver
YoYumm
Zapier
Zoho Marketing Automation

Integrations Supported

WhatsApp
Facebook Messenger
Instagram

API Availability

API Availability

Pricing Information

$30.00/month/user
Discounts on bulk packages. Customized pricing for Enterprise customers.
Free Version

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Clickatell

Date Founded

2000

Company Location

South Africa

Company Website

www.clickatell.com

Company Facts

Organization Name

Chat360

Date Founded

2020

Company Location

India

Company Website

chat360.io

Categories and Features

Bulk SMS

Not specified

Chatbot

Not specified

Conversational AI

Not specified

Live Chat

Canned Responses
Geo Targeting
Proactive Chat
Third Party Integration

SMS Marketing

2-Way Messaging
Shortcodes

Categories and Features

Chatbot

Not specified

Conversational AI

Not specified

Customer Engagement

Not specified

Customer Experience

Not specified

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