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What is CliniCall?

CliniCall offers a valuable service for medical and optical offices by handling incoming patient calls during busy times or when staff members are unavailable. These practices keep their current public phone numbers and can specify how calls are routed to the service. The system follows defined routing protocols, allowing it to transfer calls to a live front desk when possible and create callback requests for matters that need personal follow-up. In addition, it supports direct appointment scheduling through compatible booking systems, which are verified during the onboarding phase. The user-friendly dashboard for practices aggregates call logs, summaries, and outstanding tasks for streamlined management. Operational phone lines support both French and English, ensuring clear communication with all patients. Subscription plans start at EUR 149 per month per location, excluding VAT, with the setup fee outlined separately. Furthermore, potential clients can arrange a 30-minute demo to delve deeper into the features available. This all-encompassing solution is designed to improve operational efficiency while guaranteeing that patients receive prompt assistance, making it an essential tool for modern healthcare practices.

What is C-Flex?

Effortlessly receive calls, texts, and voice messages on your desk phone, computer, tablet, or mobile device. Greet customers warmly and promptly guide them to the appropriate department. You can either keep your desk phone or enjoy the convenience of mobile access. Manage all incoming calls, transfers, and voicemails easily through your web browser or mobile app. In addition, engage trainers to help your sales team improve their customer service techniques and rectify any weaknesses. Continuing with your current phone system might frustrate customers due to issues like dropped calls or misdirected extensions. If you are tired of letting your customers down and throwing money away on outdated desk phones, it’s the perfect moment to transition to C-Flex. The ongoing expenses of traditional phone systems can sap your financial resources and reduce profitability. Begin your partnership with C-Flex now to create an enhanced phone system and outline a strategy for implementation. We have assisted countless businesses in transitioning to modern phone systems, and we are dedicated to crafting a customized plan that will draw in new clients while eliminating customer dissatisfaction. With our expertise, you can guarantee that each interaction with customers will not only meet but exceed their expectations, ultimately fostering long-term loyalty.

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Integrations Supported

Integrations Supported

3CX
Amazon Web Services (AWS)

API Availability

API Availability

Pricing Information

EUR 149/month/location + VAT

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

AInnovate (EXIGE SARL)

Company Location

Luxembourg

Company Website

clinicall.cc/

Company Facts

Organization Name

Cortel

Company Location

United States

Company Website

www.cortel.com

Categories and Features

AI Receptionists

Not specified

Categories and Features

Remote Work

Not specified

Workforce Management

Not specified

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