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What is CogniVis?
CogniVis is an all-encompassing collection of artificial intelligence tools tailored for the hospitality industry. This integrated platform encompasses a variety of features, such as:
- Managing the knowledge base utilized by AI Assistants
- Controlling user permissions for the platform and AI Assistants
- Personalizing the appearance, format, and functionality of AI Assistants across diverse communication methods
- Promoting a cohesive and centralized approach to customer service through AI technology
The AI knowledge repositories supported by this platform consist of:
- Websites
- A range of document types (including PDF, Excel, and Docs)
- A built-in wiki-style Knowledge Base module
- Numerous integrations with commonly used platforms like Google Drive, Microsoft SharePoint, and Google Calendar, among others
Moreover, AI Assistants can be implemented across multiple channels, including:
- Website ChatBots
- Instagram
- Facebook Messenger
- WhatsApp
- Digital Hotel Directories
- Email services
- Voice AI for phone communications
Additionally, the platform enriches user interactions by offering AI suggestion features for applications such as:
- Outlook
- Thunderbird
- Booking.com
- Google Maps Reviews
- Tripadvisor
- And many other services, enhancing the flexibility and effectiveness of hotel management practices. This holistic approach aims to streamline operations while simultaneously elevating customer satisfaction.
What is Alliants?
An innovative platform that integrates messaging capabilities with concierge services, streamlining communication and travel arrangements to boost customer satisfaction. It allows for proactive engagement with guests through their preferred platforms, including WhatsApp, WeChat, Facebook Messenger, LINE, SMS, your hotel's mobile application, and websites, among others. The system enables effortless management of conversations across your hotel while empowering guests to communicate in over 100 languages. This platform enriches the messaging experience throughout the guest journey, from the time before they arrive until after they depart. Guests benefit from a truly contactless experience, which encompasses features such as contactless check-in and check-out, mobile keys, digital folios, personalized suggestions, management of requests, and real-time itineraries customized for their preferences. By adopting this all-encompassing strategy, every interaction becomes not only efficient but also significantly enhances the guest experience, ensuring that each visit is memorable and free of complications. Additionally, this level of service fosters a strong sense of loyalty, encouraging guests to return for future stays.
Media
No images available
API Availability
API Availability
Pricing Information
$1/room/month
Free Trial Offered?
Pricing Information
Pricing not provided
Supported Platforms
SaaS
On-Prem
Supported Platforms
SaaS
Android
iPhone
iPad
Customer Service / Support
Standard Support
Web-Based Support
Customer Service / Support
Web-Based Support
Training Options
Documentation Hub
On-Site Training
Training Options
Online Training
Company Facts
Organization Name
CogniVis
Date Founded
2015
Company Location
Poland
Company Website
cognivis.ai/
Company Facts
Organization Name
Alliants
Date Founded
2009
Company Location
United Kingdom
Company Website
www.alliants.com
Categories and Features
AI Tools
Not specified
Hotel Guest Experience
Not specified
Categories and Features
Concierge
Not specified
Guest Messaging
Not specified
Hotel Guest Experience
Not specified
Hotel Keyless Entry
Not specified