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What is CogniVis?

CogniVis is an all-encompassing collection of artificial intelligence tools tailored for the hospitality industry. This integrated platform encompasses a variety of features, such as: - Managing the knowledge base utilized by AI Assistants - Controlling user permissions for the platform and AI Assistants - Personalizing the appearance, format, and functionality of AI Assistants across diverse communication methods - Promoting a cohesive and centralized approach to customer service through AI technology The AI knowledge repositories supported by this platform consist of: - Websites - A range of document types (including PDF, Excel, and Docs) - A built-in wiki-style Knowledge Base module - Numerous integrations with commonly used platforms like Google Drive, Microsoft SharePoint, and Google Calendar, among others Moreover, AI Assistants can be implemented across multiple channels, including: - Website ChatBots - Instagram - Facebook Messenger - WhatsApp - Digital Hotel Directories - Email services - Voice AI for phone communications Additionally, the platform enriches user interactions by offering AI suggestion features for applications such as: - Outlook - Thunderbird - Booking.com - Google Maps Reviews - Tripadvisor - And many other services, enhancing the flexibility and effectiveness of hotel management practices. This holistic approach aims to streamline operations while simultaneously elevating customer satisfaction.

What is Alliants?

An innovative platform that integrates messaging capabilities with concierge services, streamlining communication and travel arrangements to boost customer satisfaction. It allows for proactive engagement with guests through their preferred platforms, including WhatsApp, WeChat, Facebook Messenger, LINE, SMS, your hotel's mobile application, and websites, among others. The system enables effortless management of conversations across your hotel while empowering guests to communicate in over 100 languages. This platform enriches the messaging experience throughout the guest journey, from the time before they arrive until after they depart. Guests benefit from a truly contactless experience, which encompasses features such as contactless check-in and check-out, mobile keys, digital folios, personalized suggestions, management of requests, and real-time itineraries customized for their preferences. By adopting this all-encompassing strategy, every interaction becomes not only efficient but also significantly enhances the guest experience, ensuring that each visit is memorable and free of complications. Additionally, this level of service fosters a strong sense of loyalty, encouraging guests to return for future stays.

Media

No images available

Media

Integrations Supported

Tripadvisor

Integrations Supported

Facebook Messenger
Infrasys POS
LINE
WeChat
WhatsApp

API Availability

API Availability

Pricing Information

$1/room/month
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS
On-Prem

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
On-Site Training

Training Options

Online Training

Company Facts

Organization Name

CogniVis

Date Founded

2015

Company Location

Poland

Company Website

cognivis.ai/

Company Facts

Organization Name

Alliants

Date Founded

2009

Company Location

United Kingdom

Company Website

www.alliants.com

Categories and Features

AI Tools

Not specified

Categories and Features

Concierge

Not specified

Guest Messaging

Not specified

Hotel Keyless Entry

Not specified

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Popular Alternatives

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