Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 1 Rating

Total
ease
features
design
support

Alternatives to Consider

  • Attentive Reviews & Ratings
    1,546 Ratings
    Company Website
  • Letsignit Reviews & Ratings
    271 Ratings
    Company Website
  • ActiveCampaign Reviews & Ratings
    17,286 Ratings
    Company Website
  • Notifyre Reviews & Ratings
    52 Ratings
    Company Website
  • Podium Reviews & Ratings
    2,128 Ratings
  • Macaw AMS Reviews & Ratings
    8 Ratings
    Company Website
  • Cerberus FTP Server Reviews & Ratings
    159 Ratings
    Company Website
  • Imorgon Reviews & Ratings
    5 Ratings
    Company Website
  • CallTools Reviews & Ratings
    594 Ratings
    Company Website
  • DataImpulse Reviews & Ratings
    31 Ratings
    Company Website

What is CommPeak SMS Service?

The art of communicating via SMS has evolved to become more straightforward and impactful than ever before. The SMS Service has emerged as a widely-used and intuitive means for digital communication. With CommPeak's SMS Service, you have the capability to easily connect with your customers and enhance engagement with your demographic at any time and from any location. You can seamlessly dispatch alerts to your clients and launch bulk SMS campaigns without hassle. Our service features two-way communication channels, voice support, as well as SMS functionalities that integrate with email and HTTP. We conduct thorough end-to-end testing on our SMS Service to ensure its reliability and strength. You can trust in our dedication to providing exceptional quality and high deliverability rates, alongside effective strategies for conversion. Elevate your customer engagement to new heights. We also provide SMPP/HTTP API integration to make your operations more efficient. All the features of our SMS service are readily available through our customer portal, ensuring easy access. Furthermore, CommPeak offers a straightforward tool tailored for business call center solutions, along with 24/7 support to assist you whenever necessary. This holistic approach guarantees that all your communication requirements are adeptly fulfilled, empowering your business to excel in a competitive environment while fostering stronger connections with your audience.

What is Comm100?

Comm100 is an international supplier of comprehensive communication solutions that cater to educational institutions, governmental bodies, and businesses of various scales. By utilizing Comm100's platform, these organizations can achieve an ideal mix of human interaction and automated responses, enabled by customizable live chat features, intelligent bots, and secure messaging, all managed within a single cohesive system. This integrated approach enhances customer engagement and streamlines communication processes effectively.

Media

Media

Integrations Supported

Drupal
GoTo Meeting
Google Analytics
Instagram
Jiva
Joomla!
LINE
OnPrintShop
Phone.com
Rambox
Salesforce
Shopify
Telegram
WeChat
WhatsApp
WordPress
Wufoo
X (Twitter)
Zapier
Zendesk

Integrations Supported

Drupal
GoTo Meeting
Google Analytics
Instagram
Jiva
Joomla!
LINE
OnPrintShop
Phone.com
Rambox
Salesforce
Shopify
Telegram
WeChat
WhatsApp
WordPress
Wufoo
X (Twitter)
Zapier
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Pricing Information

$31.00
Live Chat
- Live Chat Startup: $31/agent/month, billed annually
- Live Chat Plus: $55/agent/month, billed annually
- Live Chat Ultra: quote-based

AI
- AI Agent: quote-based
- AI Copilot: $23/agent/month, billed annually
- AI Insights: starting at $80/month, billed annually
- AI Knowledge: $158/agent/month, billed annually
- AI Quality Assurance: starting at 158/agent/month, billed annually
- AI Onboarding: starting at $80/agent/month, billed annually

Ticketing & Messaging: starting at $47/agent/month, billed annually
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

CommPeak

Date Founded

2012

Company Location

Hong Kong

Company Website

www.commpeak.com

Company Facts

Organization Name

Comm100 Network Corporation

Date Founded

2009

Company Location

Canada

Company Website

www.comm100.com

Categories and Features

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Categories and Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Remote Support

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

Popular Alternatives

Popular Alternatives

aSMSC Reviews & Ratings

aSMSC

Almuqeet Systems Pvt Ltd
PHP Live! Reviews & Ratings

PHP Live!

PHP Live LLC
TeleOSS Reviews & Ratings

TeleOSS

Teleossco Software Pvt. L td.
Ada Reviews & Ratings

Ada

Ada.cx