Ratings and Reviews 3 Ratings

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Ratings and Reviews 2 Ratings

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What is ConneXio?

Introducing ConneXio Cloud, an all-encompassing platform designed for Unified Communications as a Service (UCaaS), customer engagement, and workforce management that combines simplicity with efficiency. This comprehensive suite offers a range of communication and management tools including AI-driven voice recognition IVRs, omni-channel support, voicemail and call menu builders, VoIP web phones, and CRM integration. Additionally, it features UCaaS/CCaaS capabilities, a predictive dialer, as well as options for BPO and outsourcing. Tailor the specific solutions you need to connect with customers throughout their entire journey via their preferred communication channels, no matter where they are located globally. Deliver a luxurious, VIP experience that is so seamless and proactive that it will leave your customers feeling as though you can anticipate their every need. With features like real-time analytics and reporting, custom-tailored solutions, and cutting-edge AI and machine learning technologies, paired with an industry-leading VoIP network, ConneXio Cloud empowers businesses to enhance customer interactions like never before. Elevate your service standards to ensure customer satisfaction and loyalty in every engagement.

What is RingCentral Automatic Call Recording?

RingCentral MVP's Automatic Call Recording feature enables easy recording of all incoming and outgoing phone calls. With a simple setup process that can be completed in just a few clicks, this robust functionality supports seamless recording on any device linked to your RingCentral account. Through the Automatic Call Recording option, users can download recorded conversations, play them back, and even share them as email attachments, facilitating easy access for training or customer service evaluations. Additionally, this feature helps document conversations, ensuring that accurate legal and compliance records are upheld, which ultimately contributes to increased operational efficiency for organizations. This comprehensive tool not only streamlines communication but also fortifies the framework for maintaining high standards in business practices.

Media

Media

Integrations Supported

APRO CRM
Salesforce
Shopify
Sticky.io
Zendesk
monday AI work platform

Integrations Supported

C2CRM
Calero
Call Optix
Chatlayer by Sinch
CloudNuro
CoCounselor
EngageBay
Fruition RevOps
IRIS Clarity
Jenesis Agency Management
Junos Traffic Vision
Mayday
Quickwork
SalesScripter

API Availability

Has API

API Availability

Pricing Information

$29.99
We have custom-tailored solutions for every business. Contact our team today so we can build a custom-tailored solution specific for your business' needs!
Free Trial Offered?

Pricing Information

$19.99/month/user
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Customer Service / Support

24 Hour Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

ConneXio

Date Founded

2014

Company Location

United States

Company Website

www.connexiocloud.com/connexio-cloud-free-trial/

Company Facts

Organization Name

RingCentral

Date Founded

2003

Company Location

United States

Company Website

www.ringcentral.com

Categories and Features

AI Call Center

Not specified

AI Dialers

Not specified

Auto Dialer

Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Call Forwarding

Not specified

Call Monitoring

Not specified

Chatbot

Call to Action
Human Takeover
Ready-made Templates
Social Media Integration

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Live Chat

IVR

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

Predictive Dialer

Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management

Sales Dialers

Not specified

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Predictive Dialer
Telemarketing Management
VoIP

Categories and Features

Call Recording

Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Screen Activity Recording
Video Call Recording

Popular Alternatives

Popular Alternatives

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