Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Kasm Workspaces Reviews & Ratings
    127 Ratings
    Company Website
  • CrankWheel Reviews & Ratings
    187 Ratings
    Company Website
  • Pylon Reviews & Ratings
    110 Ratings
    Company Website
  • Zoho Assist Reviews & Ratings
    2,108 Ratings
    Company Website
  • TextUs Reviews & Ratings
    854 Ratings
    Company Website
  • 3CX Reviews & Ratings
    1,234 Ratings
    Company Website
  • Genesys Cloud CX Reviews & Ratings
    1,803 Ratings
    Company Website
  • Wave Browser Reviews & Ratings
    52 Ratings
    Company Website
  • Zendesk Reviews & Ratings
    7,748 Ratings
    Company Website
  • Nextiva Reviews & Ratings
    12,510 Ratings

What is CoSurfing?

CoSurfing.net presents a groundbreaking solution for businesses to connect with their customers directly through their own websites. This platform enables you to effectively assist your clients by leveraging features such as chat, audio, video, and co-browsing capabilities. The setup process for CoSurfing.net is incredibly simple, thanks to our intuitive wizard, which condenses everything into three easy steps—sign up for a free trial and discover the benefits of collaborative browsing with your clients. It is designed to be user-friendly and secure, eliminating the need for any installation. By adopting Co-Surfing, you can enter a new era of customer interaction that capitalizes on the most common method of online communication: live chat. Improving customer relationships has never been more straightforward, as you can receive calls directly through your website, enhancing your outreach. Take your communication strategies to the next level today! Moreover, your customers have the option to leave messages for you even when you're offline, giving you the flexibility to respond when it’s convenient for you. Focusing on the specific topics you discuss helps direct your customers to the solutions they need. This approach not only saves time and resources while providing essential support to your clients but also ensures they can find exactly what they seek. Ultimately, this method boosts customer satisfaction and cultivates loyalty, leading to increased repeat business and a stronger overall relationship with your clientele. As businesses continue to evolve, integrating such tools can significantly enhance their service offerings and operational efficiency.

What is Acquire?

Enhance your customer service capabilities by utilizing co-browsing and live chat as consumer expectations shift and grow. Empower your support representatives with the essential resources needed to address complex customer questions instantly, allowing for easy one-touch communication that boosts conversion rates across both websites and mobile applications. Our innovative bots provide immediate answers to common inquiries, streamlining the support process. By integrating co-browsing and live chat, you can deliver faster, more personalized assistance tailored to each customer's needs. Acquire's intuitive yet powerful tools promote active customer engagement and contribute to overall organizational success. Ultimately, this strategy not only elevates customer satisfaction levels but also fosters enduring connections with your clientele, ensuring they feel valued and understood. As a result, you create a more loyal customer base that is likely to return and recommend your services to others.

Media

Media

Integrations Supported

WordPress
Drupal
Facebook
Freshdesk
Freshservice
Google Chrome
HubSpot CRM
HubSpot Customer Platform
Keap
Mozilla Firefox
Okta
Opera
PrestaShop
Rambox
Safari
Salesforce
WeChat
Zapier
Zendesk
tradeit

Integrations Supported

WordPress
Drupal
Facebook
Freshdesk
Freshservice
Google Chrome
HubSpot CRM
HubSpot Customer Platform
Keap
Mozilla Firefox
Okta
Opera
PrestaShop
Rambox
Safari
Salesforce
WeChat
Zapier
Zendesk
tradeit

API Availability

Has API

API Availability

Has API

Pricing Information

€190 per month per domain
Free Trial Offered?
Free Version

Pricing Information

$25 per user per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

CoSurfing.net

Date Founded

2015

Company Location

Poland

Company Website

cosurfing.net

Company Facts

Organization Name

Acquire

Date Founded

2015

Company Location

United States

Company Website

acquire.io

Categories and Features

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Categories and Features

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Customer Success

Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Remote Support

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

Popular Alternatives

Popular Alternatives

Hippo Reviews & Ratings

Hippo

JungleWorks
Live Assist for Microsoft Dynamics 365 Reviews & Ratings

Live Assist for Microsoft Dynamics 365

Communication Business Avenue