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What is Cox Automotive Digital Retailing?

Every vehicle transaction stands out on its own. Avoid compromising the buyer's experience or your dealership's goals with temporary solutions. By offering the most comprehensive range of retail solutions in the industry, Cox Automotive enables you to meet the needs of every consumer, no matter their shopping preferences or locations. From the beginning, build trust and transparency to attract more qualified sales leads that are likely to convert by providing a guided shopping experience that transforms online interest into actual purchases. Improve the quality of your leads, speed up the purchasing process, and increase customer satisfaction by leveraging deep customer insights, effective deal communications, and streamlined workflows. Effortlessly finalize transactions and ensure your clients enjoy a clear and hassle-free process through efficient digital contracting and signing, while also automating compliance and security measures related to vehicle registration and titling to enhance efficiency, precision, and profit margins. Ultimately, implementing these all-encompassing solutions not only boosts operational efficiency but also nurtures enduring relationships with customers, solidifying your dealership's reputation as a reliable ally in their journey of buying a vehicle. This commitment to excellence positions your dealership for long-term success in a competitive marketplace.

What is CarNow?

It all begins with a conversation. To maintain a high level of engagement with your audience, incorporate intuitive prompts and persuasive calls to action that create a rich digital retail environment. This approach allows customers to transition seamlessly from online vehicle purchases to in-store experiences, while dealerships can enjoy a streamlined sales process. Essentially, CarNow operates as a fully transparent platform. With over 100 integrations currently available and ongoing updates, we guarantee that your favorite tools will become even more effective within the CarNow ecosystem. Our dedicated teams provide an onboarding experience in-store, leveraging proven industry best practices to deliver optimal outcomes. Through consistent monthly training sessions, we work to enhance the value you receive from our platform. Our robust video messaging feature is designed for accessibility on both desktop and mobile devices, with customization options available based on department, operational hours, and product category. Moreover, you can further elevate customer interaction and satisfaction with tailored SMS notifications as part of your distinctive video strategy. This comprehensive approach not only enriches the experience for dealerships but also significantly benefits buyers, ensuring that everyone involved enjoys a fluid and satisfying journey. By prioritizing collaboration and innovation, we set the stage for a transformative retail experience.

Media

Media

Integrations Supported

Zeus Software

Integrations Supported

Facebook
Facebook Messenger
Google Calendar
Google Chrome
OfferUp
WhatsApp

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Not specified

Training Options

Online Training

Company Facts

Organization Name

Cox Automotive

Company Location

United States

Company Website

www.coxautoinc.com/digitalretailing/

Company Facts

Organization Name

CarNow

Date Founded

2014

Company Location

United States

Company Website

www.carnow.com

Categories and Features

Categories and Features

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