Ratings and Reviews 2 Ratings

Total
ease
features
design
support

Ratings and Reviews 2 Ratings

Total
ease
features
design
support

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What is Customers.ai?

Unlock the potential of your business's ideal leads by leveraging Sales Outreach Automation and tailored Prospecting Data suitable for businesses of every size. Effortlessly maintain a full sales pipeline around the clock with automation that guarantees no opportunity slips through the cracks. Convert engaged audiences on platforms like Instagram and Facebook into loyal customers for your courses and services. Implement an automated sales team that oversees sales development and outreach while significantly cutting costs compared to traditional human sales representatives. Ensure no avenue remains uncharted as you monitor and follow up with leads across major customer messaging platforms. Use structured follow-up sequences for every lead and inquiry to quickly qualify prospects and guide them deeper into the sales funnel. Customers.ai serves as a cost-effective alternative to a large team of inside sales representatives and sales development representatives, achieving this at a fraction of the cost. Stay ahead of your hottest leads with instant notifications that inform you and your team when a potential buyer is ready to make a purchase. Engage with qualified prospects directly from your mobile device, regardless of your location, to close more deals and boost your sales figures. Additionally, this seamless integration fosters a more personalized experience, ensuring that every potential customer feels appreciated and attended to throughout their buying journey, ultimately enhancing customer loyalty and satisfaction. By streamlining your outreach efforts, you can focus more on building relationships that drive long-term success.

What is Chatfuel?

Chatfuel stands out as a top-tier automation platform for messaging on Facebook and Instagram. With Chatfuel, you can effectively boost lead generation, tailor your marketing efforts, and streamline customer support processes. Additionally, you can start using Chatfuel at no cost, making it accessible for everyone. Its user-friendly interface ensures that even those with minimal technical skills can benefit from its features.

Media

Media

Integrations Supported

Easyflow
Facebook
Facebook Messenger
Walletly
Wufoo
Zapier
Arka
CEDEX Technologies
Dashbot
GetProspect
Gmail
Instagram
Make
Nocode HQ
Rambox
Retently
Shift
Shopify
WP-Chatbot
X (Twitter)

Integrations Supported

Easyflow
Facebook
Facebook Messenger
Walletly
Wufoo
Zapier
Arka
CEDEX Technologies
Dashbot
GetProspect
Gmail
Instagram
Make
Nocode HQ
Rambox
Retently
Shift
Shopify
WP-Chatbot
X (Twitter)

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$15.00/month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Customers.ai

Date Founded

2014

Company Location

United States

Company Website

customers.ai/

Company Facts

Organization Name

Chatfuel

Date Founded

2015

Company Location

United States

Company Website

chatfuel.com

Categories and Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Lead Capture

Business Card / Badge Scanning
Dashboard
Data Extraction
Lead Distribution
Lead Notifications
Lead Nurturing
Lead Qualification
Lead Scoring
Online Forms

Lead Generation

Contact Discovery
Contact Import/Export
Lead Capture
Lead Database Integration
Lead Nurturing
Lead Scoring
Lead Segmentation
Pipeline Management
Prospecting Tools
Visitor Identification

Sales Engagement

CRM Integration
Call Scripts / Call Steps
Email Sequences
Email Tracking / Automation
Lead Management
Reporting / Analytics
Sales / Voice Dialer
Sales Automation
Search
Task Management
Templates
Workflow Management

Categories and Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Conversational Marketing

Appointment Scheduling
Audience Segmentation
Chatbot
Email Automation
Group Messaging
Human Handover
Lead Distribution
Lead Qualification
Mobile Messaging
Multi-Channel Communication
Product Recommendations
Video Chat

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Lead Generation

Contact Discovery
Contact Import/Export
Lead Capture
Lead Database Integration
Lead Nurturing
Lead Scoring
Lead Segmentation
Pipeline Management
Prospecting Tools
Visitor Identification

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Marketing Automation

A/B Testing
Analytics / ROI Tracking
Artificial Intelligence
Content / Blogging Platform
Customizable CTAs
Drip Campaigns
Dynamic Content
Landing Pages / Web Forms
Lead Scoring
Sales Intelligence
Search Marketing
Segmentation
Social Marketing
Website Visitor Tracking

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