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What is CyberCollect?

CyberCollect is a groundbreaking collections management solution that draws upon over thirty years of industry knowledge. This affordable debt collection software is designed with flexibility in mind, offering features like contact management, tracking of collection histories, automated dialing, and the capacity to produce tailored letters and reports for overseeing overdue accounts. It adeptly manages a diverse array of loan products, guiding them from the early stages of delinquency to the final phases of charge-off and recovery. By adopting CyberCollect, organizations can markedly reduce delinquencies right from the outset. Collectors can swiftly improve their efficiency, facilitating smoother operations. Additionally, the software equips management with powerful monitoring and reporting tools that enhance oversight of the entire collection workflow. CyberCollect's adaptability means it can cater to both small businesses using a single computer and large corporations operating on expansive networks. Any entity aiming to effectively control and diminish delinquency rates stands to gain from utilizing CyberCollect and its extensive features. Moreover, its flexibility guarantees that it can accommodate the varied requirements of businesses across different sizes and industries, making it a valuable asset in the collections management landscape.

What is Caselle Utility?

Designed specifically for businesses that engage directly with clients, this system provides the flexibility to tailor billing and payment arrangements to meet the unique needs of each organization. It allows users to modify and set billing rates for different time periods and payment due dates. Furthermore, it supports the establishment and tracking of overdue payment agreements for contracts and loans with clients. The system also has the ability to issue penalties or service orders, along with providing printed notifications related to delinquencies and service disruptions. Through its Customer Inquiry feature, users can gain access to detailed information concerning clients, locations, meters, deposits, billing, contracts, loans, and historical records. To enhance the management of real and personal property taxes and their payments, Property Tax Collection delivers a streamlined approach. Its advanced scalability ensures it can meet the varied needs of any organization, and the master property control component significantly improves the management of interactions across multiple tax collection processes. This comprehensive system guarantees that organizations can keep precise financial records while also nurturing stronger relationships with their customers. Additionally, the user-friendly interface promotes ease of use, enabling staff to efficiently navigate through various functionalities and enhancing overall productivity.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

$350 one-time payment
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

CyberCollect Software Solutions

Date Founded

1975

Company Location

United States

Company Website

www.cybercollect.net

Company Facts

Organization Name

Caselle

Date Founded

1978

Company Location

United States

Company Website

www.caselle.com/utility-management/

Categories and Features

Debt Collection

Agency Management
Auto Dialer
Automated Notices
Callback Scheduling
Client Management
Commission Management
Compliance Management
Contact Management
Credit Bureau Reporting
In-House Collections
Payment Plans
Transaction Management

Categories and Features

Utility Billing

ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management

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