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What is Dashly?

Dashly offers a platform designed for SaaS businesses to enhance their customer communication efforts. It enables the conversion of website visitors at all stages of the sales funnel. Additionally, the platform helps re-engage inactive users through the use of live chat, automated bots, and personalized messaging strategies. Each pricing plan allows for an unlimited number of seats, ensuring flexibility for growing teams. This comprehensive approach not only fosters better engagement but also boosts overall customer satisfaction.

What is B2Chat?

B2Chat is an innovative online platform aimed at elevating customer service for businesses by streamlining the chat interaction process. This application enables users to efficiently connect with customers through multiple agents, all managed from one central location. By integrating chats from various messaging services like Facebook Messenger, Instagram, LiveChat, Telegram, and WhatsApp, B2Chat allows businesses to handle all customer communications fluidly and effectively. Take advantage of the chance to turn every customer interaction into a potential sale by simplifying your communication pathways, which eliminates the need to log into each service separately. Improve your team's response time with ready-to-use messages, helping both your staff and customers save precious time. Furthermore, the platform provides comprehensive reports on team performance, facilitating the analysis of critical data and empowering you to make strategic decisions that enhance your business outcomes. This holistic strategy not only boosts customer satisfaction but also fosters growth and success for your organization, paving the way for a more efficient operational model in the long run. By adopting B2Chat, businesses can ensure they remain competitive in an ever-evolving market.

Media

Media

Integrations Supported

Axis LMS
Calendly
Easyflow
Facebook
Google Analytics
HelpShelf
Hyperise
Integrately
KonnectzIT
Mixpanel
Pabbly Connect
Stackreaction
Viber
Wufoo
Zapier
Zendesk

Integrations Supported

Facebook Messenger
Instagram
LiveChat
Telegram

API Availability

API Availability

Pricing Information

$19.00/month/user
Price depends on website traffic. You pay only for unique visitors.
Free Version
Free Trial Offered?

Pricing Information

$80 per month
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Webinars

Company Facts

Organization Name

Dashly

Date Founded

2014

Company Location

United States

Company Website

www.dashly.io

Company Facts

Organization Name

B2Chat

Date Founded

2017

Company Location

Colombia

Company Website

www.b2chat.io

Categories and Features

Conversational Marketing

Appointment Scheduling
Audience Segmentation
Chatbot
Email Automation

CRM

Email Marketing
Marketing Automation Integration

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Text Analysis

Customer Service

Alerts / Escalation
Appointment Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Surveys & Feedback
Workflow Management

Email Marketing

A/B Testing
Auto-Responders
CAN SPAM Compliance
Customer Surveys
Drip Campaigns
Dynamic Content
Event Triggered Email
Image Library
Landing Pages/Web Forms
Mobile Optimized Emails
Reporting/Analytics
Subscriber Management
Template Management
WYSIWYG Email Editor

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Marketing Automation

A/B Testing
Analytics / ROI Tracking
Customizable CTAs
Drip Campaigns
Dynamic Content
Lead Scoring
Segmentation
Website Visitor Tracking

Categories and Features

Chatbot

Reporting / Analytics

Conversational AI

Not specified

Conversational Marketing

Multi-Channel Communication

Integration

Not specified

Live Chat

Transfers / Routing

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