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What is Daykeeper?

Daykeeper streamlines communication for solopreneurs by merging all customer interactions into one unified inbox available via their application. Users can easily incorporate the support chat widget with the help of the AI builder, or have their coding assistant, like Claude Code or Cursor, set up the entire inbox with a single command in the command line interface. There’s no requirement for a signup form, and the system is operational in under a minute, providing instant usability. Moreover, you can archive your most effective responses as saved replies, guaranteeing that even if a customer leaves the chat, they will still receive your message through email. For those subscribed to paid plans, replies can originate from your own domain, thereby enhancing your brand's visibility. Daykeeper's pricing model is based on workspaces rather than individual users, which allows for the addition of team members without incurring extra costs. The free tier supports up to 100 conversations each month, while the Pro plan, priced at $19.99 per workspace, accommodates as many as 2,000 conversations. Developers enjoy a robust array of resources, including an API, Node, web, and React Native SDKs, as well as a local MCP server that provides scoped permissions and an audit trail for all interactions with agents. Furthermore, data is securely stored within the US, with options for EU hosting to ensure compliance and adaptability for a wide range of user requirements. This dual hosting capability allows businesses to cater to their international clientele effectively.

What is Cove?

Cove is a cloud-based customer support solution specifically designed for small teams and ecommerce enterprises, providing a seamless integration of a chat widget for websites, a collaborative inbox, knowledge base articles, customer records, and team workflows in a unified environment that enables agents to manage visitor interactions efficiently. Customers are able to access a help center to seek solutions, while agents have the capability to assign tasks, annotate conversations, address issues, and track discussions while gathering feedback on customer satisfaction. The platform further enhances its capabilities through integrations with email, Shopify, and Slack, allowing Shopify to connect the support desk directly to ecommerce processes. In addition, Cove offers a customer portal, service-level timers, and tools for campaign management, with its web workspace easily configurable as a progressive web app, and the chat widget can be embedded within mobile applications via a WebView SDK. With a pricing model based on workspaces that includes unlimited conversations, Cove is particularly suited for small support teams and ecommerce businesses aiming to consolidate live chat features, a shared inbox, and self-service options into a single, efficient system. This holistic strategy not only optimizes support operations but also significantly enhances customer satisfaction and engagement levels, fostering long-term loyalty among users.

Media

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Media

No images available

Integrations Supported

Integrations Supported

Shopify
Slack

API Availability

API Availability

Pricing Information

$0
Free Version

Pricing Information

$39/month
Free plan for 2 seats. Mini is $39 per workspace per month for 10 seats; additional seats are $6 per month. Essentials is $89 per month for 25 seats, and Plus is $219 per month for 50 seats. Annual billing is available at $396, $888, and $2,196 respectively. Plans include unlimited conversations. Paid plans include a 14-day trial; a payment card is required.
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub

Company Facts

Organization Name

SkyPorch

Company Location

United States

Company Website

www.mydaykeeper.com

Company Facts

Organization Name

Cove

Company Website

www.coveinbox.co

Categories and Features

AI Agents

Not specified

Live Chat

Not specified

Categories and Features

Help Desk

Not specified

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