Dialaxy Reviews & Ratings

Dialaxy

4.3 out of 5 stars

Ratings and Reviews 87 Ratings

Total 4.5 out of 5 stars
ease 4.5 out of 5 stars
features 4 out of 5 stars
design 4 out of 5 stars
support 4.5 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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What is Dialaxy?

Obtain virtual phone numbers from more than 100 countries to connect with a global audience remotely through Dialaxy. With the extensive capabilities of Dialaxy, agents can seamlessly handle their calls and SMS communications without juggling various applications. We provide user-friendly options, including local, shortcode, and toll-free numbers, all equipped with calling and texting features. Elevate your customer service with our all-encompassing call center software, ensuring efficient communication and superior operational performance. This comprehensive solution enables businesses to maintain connections with their clients, regardless of their geographical location. By utilizing Dialaxy, organizations can streamline their communication processes and enhance customer satisfaction significantly.

What is Call2Kitchen?

We are dedicated to equipping restaurant chains with top-tier technology solutions. This commitment is crucial for optimizing operations and addressing the increasing expectations of customers. With our Supervisor Module, you will uncover ways to enhance customer service while staying updated on your operational processes. You will gain comprehensive control over your business activities by monitoring agents, managing inventory, analyzing data, and much more. The system is designed to be customized according to your unique requirements. Our advanced phone router minimizes wait times, thereby elevating customer satisfaction. It efficiently organizes, oversees, and directs calls to the appropriate agents. Each feature can be adapted to suit your preferences. Additionally, our VoIP Softphone software enables you to emulate the capabilities of your desk phone directly on your device. It encompasses essential functionalities such as call transfer, hold options, multiple lines, voicemail, and more. The server simplifies the management of your team's communication, enhancing overall efficiency. By integrating these tools, you are better positioned to thrive in a competitive market.

Media

Media

Integrations Supported

HubSpot CRM
Zoho CRM

Integrations Supported

Aloha Cloud by NCR Voyix
Oracle MICROS POS
Simphony POS

API Availability

API Availability

Pricing Information

$10 per month
1 free USA or Canada number

Pricing Information

$45 per month

Supported Platforms

SaaS
Android
Windows
Mac
Linux

Supported Platforms

SaaS
Windows

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

24 Hour Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Dialaxy Inc.

Date Founded

2023

Company Location

United States

Company Website

dialaxy.com

Company Facts

Organization Name

CCDEx Technologies

Date Founded

2011

Company Location

United States

Company Website

www.call2kitchen.com

Categories and Features

Call Center

Call Logging
Call Recording
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Progressive Dialer
Real-time Chat

Virtual Phone Number

Not specified

Categories and Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Inbound Call Center
Manual Dialer
Outbound Call Center
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

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