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What is Diamond Voice?

Diamond Voice provides hosted telephone solutions on a national scale, serving a wide array of leading companies from different industries. Our in-depth knowledge of telecommunications and cloud telephony empowers our Sales Engineers to offer outstanding customer service, coupled with a comprehensive grasp of system features. We are dedicated to delivering business-grade telephone solutions and innovative IVR applications specifically designed for the cloud-based telephony platform. Our state-of-the-art and cost-effective hosted telephone services guarantee that businesses can sustain effective communication in a highly competitive landscape. As a family-owned and privately held enterprise, we treat your business with the same level of commitment and quality as we do our own operations. Loyalty and reliability are core values that underpin our service philosophy. Additionally, we pride ourselves on providing exceptional technical support; we understand that business needs can arise outside of standard hours. Consequently, we offer around-the-clock technical assistance, ensuring that no question is too trivial to be answered. Our unwavering aim is to facilitate seamless communication for all clients, thereby underlining our dedication to their ongoing success and satisfaction. In doing so, we strive to foster long-lasting partnerships built on trust and mutual growth.

What is BlueDiamond?

Organizations have the freedom to adopt the BlueDiamond™ experience at a comfortable pace, facilitated by a range of multi-technology readers, a sophisticated mobile application, and the capability to support both mobile and physical credentials. This cutting-edge mobile experience enables employees to convert any smartphone into a device that provides smooth and touchless access. With the backing of Carrier's extensive two-decade experience in mobile credential technology, the BlueDiamond initiative has successfully implemented more than 4,000,000 Bluetooth® locking devices across diverse industries such as Energy, Financial Services, Hospitality, and Real Estate. LenelS2 is honored to be a part of the Carrier Healthy Buildings Program, which includes the BlueDiamond touchless access solution. Designed for seamless integration with existing systems while adhering to open credentialing standards, BlueDiamond's multi-technology access control readers offer versatility and compatibility with standard output protocols. This strategic approach not only boosts security and convenience for employees but also ensures organizations can easily adapt to future technological innovations. Ultimately, the BlueDiamond experience empowers companies to create a more efficient and secure environment for their workforce.

Media

Media

Integrations Supported

Magic Monitor
NetBox
NetVR
OnGuard

Integrations Supported

Magic Monitor
NetBox
NetVR
OnGuard

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Free
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Diamond Voice

Date Founded

1997

Company Location

United States

Company Website

www.diamondvoice.com

Company Facts

Organization Name

LenelS2

Date Founded

1991

Company Location

United States

Company Website

www.lenels2.com/en/us/security-products/blue-diamond/

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Recording

Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

IVR

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

Categories and Features

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Accadia Software Technologies 2005 Ltd