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What is Digitalnatie Service Suite?

The Digitalnatie Service Suite is an online platform crafted to facilitate the management of field services across various industries, including HVAC, plumbing, electrical work, water treatment, installation, and maintenance. This all-encompassing tool combines a range of features such as customer management, job requests, scheduling and dispatching, work orders, service contracts, route optimization, and inventory supervision. Office staff can easily create quotes and invoices, monitor payments, and evaluate performance reports, while technicians utilize a mobile app to retrieve job and asset details, log their time and materials, conduct safety checks, upload images and notes, and obtain customer signatures. Furthermore, the suite improves operational efficiency with capabilities like preventive maintenance, comprehensive equipment and site documentation, workflow automation, and a customer portal to view service reports and invoices. Offered in Dutch, French, and English, this platform caters specifically to the requirements of Belgian service providers who coordinate field technicians and oversee tasks at client sites, ensuring a streamlined workflow overall. With its intuitive design, the platform enhances collaboration between office personnel and technicians, ultimately leading to improved service quality and customer satisfaction. By prioritizing ease of use and accessibility, the Digitalnatie Service Suite supports businesses in optimizing their field service operations.

What is Altair OS?

Altair OS is an all-encompassing cloud-based platform aimed at managing field services in diverse industries like HVAC, plumbing, and electrical contracting. This application brings together a variety of features, such as lead generation, management of customers and equipment, estimating, scheduling, dispatching, task management for technicians, invoicing, payment processing, time and expense tracking, and comprehensive reporting into a cohesive operational framework. Office staff can effectively manage job assignments and technician schedules through a unified dispatch interface, while field technicians are able to conveniently view job specifics and log their completed tasks using a mobile browser. Customers can receive estimates for review and approval, which can then transition seamlessly into scheduling and billing workflows; upon job completion, invoices can be automatically generated, enabling customers to make payments through integrated payment solutions. The platform also keeps detailed records of customer interactions and equipment histories, along with tracking time and expenses, while generating insightful operational reports. For those curious about the capabilities of Altair OS, introductory pricing starts at $39 per month for a single user or $390 annually, with a 14-day free trial available that requires no credit card, and includes live onboarding assistance to ensure a smooth transition. With its robust functionalities, Altair OS is well-equipped to improve efficiency and organization for service contractors, ultimately leading to enhanced customer satisfaction and streamlined operations.

Media

Media

Integrations Supported

Google Maps
HubSpot CRM
Microsoft 365
Peppol
Waze

Integrations Supported

Facebook
Instagram
OpenAI
Stripe

API Availability

Has API

API Availability

Pricing Information

€50/user/month
Annual billing costs €50/user/month; monthly billing costs €75/user/month with a 12-month contract. A minimum of two users applies, and prices exclude VAT. Implementation starts at €950; onboarding, migration, configuration and training are quoted separately.
Free Trial Offered?

Pricing Information

$39/month
Starter costs $39/month for 1 account or $390/year. Growth costs $79/month for up to 5 accounts or $790/year. Pro costs $149/month for 10 accounts, with each additional account at $15/month; the annual price is $1,490. Every plan includes live onboarding. The 14-day free trial does not require a credit card to start; add a payment method before the trial ends to continue. Plans are billed monthly or annually and can be canceled anytime.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Not specified

Company Facts

Organization Name

Digitalnatie

Date Founded

2022

Company Location

Belgium

Company Website

digitalnatie.app

Company Facts

Organization Name

Altair Operating System

Date Founded

2026

Company Location

United States

Company Website

www.altair-op.com

Categories and Features

Service Dispatch

Not specified

Categories and Features

HVAC

Not specified

Service Dispatch

Not specified

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