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What is Dokumint?

Dokumint serves as an all-encompassing IT documentation solution specifically designed for Managed Service Providers (MSPs) and technical teams. It facilitates the systematic organization of various aspects such as client environments, assets, procedures, network details, services, licensing data, contacts, integrations, and operational relationships within a unified, well-structured platform. Instead of depending on chaotic notes and outdated spreadsheets, Dokumint prioritizes coherent and easily accessible documentation, helping to clarify the existence, location, ownership, dependencies, and critical information that engineers require before implementing any changes. Developed in response to the real challenges encountered by MSPs, it seeks to improve the clarity of handover processes, accelerate troubleshooting, ease onboarding, and enhance the reliability of operational knowledge during stressful times. Additionally, this forward-thinking solution guarantees that teams can sustain their efficiency and confidence, even when faced with demanding circumstances. Ultimately, Dokumint empowers organizations to achieve optimal performance while navigating the complexities of IT management.

What is Document360?

Document360 serves as an intelligent platform for building a comprehensive knowledge base. Equipped with robust AI capabilities and sophisticated tools, it empowers organizations to develop, administer, and disseminate high-quality documentation across various applications effectively. Potential Applications Knowledge Base for Clients and Internal Teams Establish a unified knowledge repository featuring AI-enhanced search capabilities and automatic tagging, ensuring quick access to information and boosting team efficiency. Utilizing analytics enables the identification of content gaps and facilitates optimization. Technical Documentation (Including API Guides) Enhance technical writing with markdown compatibility, version management, and developer-friendly features such as code snippet integration. AI technology plays a crucial role in maintaining the accuracy and relevance of the content produced. Standard Operating Procedures (SOPs) Ensure uniformity in processes across departments with a centralized location for SOPs. The AI-driven system aids in categorizing and suggesting content, simplifying both creation and updates. User Manuals Craft professional-grade manuals with diverse customization features, AI-driven summarization, and localization options, catering to the varying preferences and needs of users. This versatility guarantees that the documentation is not only informative but also accessible to a broader audience.

Media

Media

Integrations Supported

HaloPSA
Microsoft 365
NinjaOne
UniFi WiFi

Integrations Supported

Crowdin
Cyclr
Desktop.com
Freshdesk
Google Analytics
HelpBar
Intercom
Microsoft Teams
Motileo
Nango
Olark
Segment
Stackreaction
Supademo
Unleash
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

£32 per month/user
Priced per user, with price breaks for multiple users and non-profits. No long-term contracts. No onboarding fees.
Free Trial Offered?

Pricing Information

contact us

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Chromebook

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Dokumint

Date Founded

2025

Company Location

United Kingdom

Company Website

dokumint.io

Company Facts

Organization Name

Kovai

Date Founded

2011

Company Location

United Kingdom

Company Website

document360.com

Categories and Features

IT Documentation

Not specified

Categories and Features

API Documentation

Not specified

Corporate Wiki

Not specified

Customer Self-Service

Not specified

Document Management

Access Controls
Archiving & Retention
Collaboration Tools
Compliance Tracking
Document Archiving
Document Assembly
Document Conversion
Document Delivery
Document Indexing
Document Retention
File Type Conversion
Forms Management
Full Text Search
Offline Access
Optical Character Recognition
Print Management
Version Control

Help Authoring Tools

Not specified

IT Documentation

Not specified

Knowledge Management

Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Process Documentation

Not specified

Software Documentation

Access Roles / User Permissions
Collaboration Tools
Feedback Capture
Markdown Support
Multiple Formats Support
Multiple Versions Support
Version Control
Webhooks
reStructured Text Support

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