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What is Elephant Call Management System?

The ELEPHANT CALL MANAGEMENT SYSTEM serves as a thorough tool for logging calls, designed to improve operator efficiency while providing accurate tracking and complete oversight of all telephone expenditures. Featuring an easy-to-use interface and a user-friendly reporting tool, it enables users to create and manage organized reports effortlessly. These reports can uncover potential problems, evaluate the effectiveness of the current setup, help detect instances of telephone fraud and misuse, and offer precise tariff analyses that may support negotiations for better rates on particular destinations. By carefully documenting call activities, adjusting tariff plans to fit usage trends, and identifying which STD codes are most effective for marketing campaigns, the ELEPHANT CALL MANAGEMENT SYSTEM enhances your business's operational productivity. Additionally, it allows for monitoring of both authorized and unauthorized phone usage within your organization, ensuring that resources are utilized to their maximum potential. This comprehensive oversight not only helps in maintaining cost-efficiency but also aids in strategic decision-making for future telecommunications investments.

What is CommView?

CommView Plus® is @Comm's latest and most sophisticated solution for Call Accounting and Reporting! Focused on enhancing user experience, it boasts a browser-based interface that is easy to use and navigate. This adaptable solution caters to a wide range of sectors, making it suitable for enterprises, organizations, and agencies of all sizes. Consistent with its predecessors, CommView Plus seamlessly integrates with any PBX or VoIP system, offering Call Detail Records (CDR) for diverse voice networks across various brands and models. This server-based application can function independently or be set up to oversee multiple locations and CDR sources, all while maintaining full operational effectiveness. CommView Plus provides data and information with remarkable near real-time speed! Furthermore, CommView Cloud® presents a cloud-based option for @Comm's latest Call Accounting and Reporting features, highlighting a quick deployment process and a cost-effective subscription model that reduces risk for users. With both solutions available, organizations can select the option that aligns best with their specific operational requirements. This flexibility allows companies to adapt their call accounting processes as they grow and evolve.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$77.00/month

Supported Platforms

SaaS
Windows

Supported Platforms

Windows

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

24 Hour Support

Training Options

Not specified

Training Options

Not specified

Company Facts

Organization Name

The 116 Group

Company Location

United Kingdom

Company Website

wcgl.co.uk

Company Facts

Organization Name

@Comm

Date Founded

1982

Company Location

United States

Company Website

www.atcomm.com

Categories and Features

Call Accounting

Call Monitoring
Caller Identification

Categories and Features

Call Accounting

By-Extension Reporting
Call Duration
Call Volume
Caller Identification
Inbound Reporting
Outbound Reporting
Unattended Call Management
Who Answered Log

Telecom Expense Management

Billing for Voice
Call Monitoring
Chargeback Tracking
Internal Cost Allocation
Usage Reporting

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