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What is Emporiqa?

A shopper asks "something for my dad's birthday under 100" and your search bar returns nothing. The product exists; the search just doesn't understand the question. Emporiqa is the AI chatbot that closes sales. It acts like an online salesperson for your store: recommends the right product from your catalog, handles objections on price or fit, suggests variations when the shopper hesitates, and walks them to checkout. It also answers shipping, return, and payment questions from your own pages. Answers come from your catalog, so it won't invent products. Every conversation is reviewable on your dashboard. When it shouldn't answer alone, it hands off to your team with the full conversation. Analytics show which chats led to purchases. Native plugins for WooCommerce, Magento, PrestaShop, Drupal Commerce, Shopware 6, and Sylius. 65+ languages. Install free with $25 of signup credit (~100 conversations) on your real catalog, no card needed. EU company, GDPR. Free signup at emporiqa.com.

What is Copilot Checkout?

Microsoft has unveiled two cutting-edge AI-driven commerce features, Copilot Checkout and Brand Agents, designed to optimize the customer journey from the initial search to the final purchase. These innovations enable users to explore, assess, and complete transactions all within an AI chat interface, ensuring that merchants maintain control over sales and customer communications. Copilot Checkout enhances the shopping experience by integrating a smooth conversational interface for both shopping and payment processes into the Microsoft Copilot AI platform, allowing customers to ask about products, receive customized suggestions, and finalize transactions without needing to leave the chat, with payment facilitated by trusted partners like PayPal, Shopify, and Stripe. On the other hand, Brand Agents act as AI shopping assistants that can be deployed on merchants' websites, initially through platforms such as Shopify and Microsoft Clarity, delivering personalized and brand-focused support, responding to customer inquiries in a manner that reflects the brand's unique voice, and helping visitors navigate products and resolve any concerns. This powerful combination of features not only enhances the overall shopping experience but also enables brands to retain their identity while connecting with customers more effectively, ultimately fostering a deeper relationship between consumers and retailers. As the landscape of e-commerce evolves, these tools represent a significant step forward in leveraging AI to enhance customer engagement and streamline transactions.

Media

Media

Integrations Supported

Drupal Commerce
Magento
Microsoft Clarity
Microsoft Copilot
PayPal
PrestaShop
Shopify
Shopware
Stripe
Sylius
WooCommerce

Integrations Supported

Drupal Commerce
Magento
Microsoft Clarity
Microsoft Copilot
PayPal
PrestaShop
Shopify
Shopware
Stripe
Sylius
WooCommerce

API Availability

Has API

API Availability

Has API

Pricing Information

$59/month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Emporiqa

Date Founded

2025

Company Location

Bulgaria

Company Website

emporiqa.com

Company Facts

Organization Name

Microsoft

Date Founded

1975

Company Location

United States

Company Website

about.ads.microsoft.com/en/blog/post/january-2026/conversations-that-convert-copilot-checkout-and-brand-agents

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