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What is Enghouse Vidyo?

Enghouse Vidyo offers a sophisticated video conferencing and collaboration platform designed to enable organizations to conduct online meetings and enhance interactions among teams, clients, partners, and suppliers. The solution provides a seamless user experience across multiple devices, such as smartphones, computers, and conference rooms, ensuring that communication remains fluid and consistent. Prioritizing security, Vidyo protects communications across cloud, hybrid, and on-premise deployments, adhering to rigorous standards like SOC 2 and HIPAA. Its rapid cloud deployment capabilities allow for quick implementation, reducing disruptions to ongoing operations and facilitating a swift return on investment. Additionally, by integrating video into omni-channel contact centers, Vidyo significantly enhances customer experience (CX), empowering agents to assess situations in real-time, which leads to quicker resolutions and improved service quality. This extensive functionality makes Vidyo an exceptional choice for organizations aiming to advance their communication and engagement strategies effectively, and it fosters a collaborative environment that drives productivity and innovation.

What is Alcatel-Lucent Rainbow?

Rainbow provides user-friendly communication solutions that enhance collaboration through a range of tools, such as voice and video, effectively connecting people, machinery, and processes. Created entirely within Europe, this enterprise-grade cloud communication platform is supported by secure data centers located globally. The versatility of Rainbow allows organizations to select from on-premises, hybrid, or cloud deployment options that best fit their specific needs. Its open architecture, combined with robust telephony capabilities, supports seamless integration with existing telephony systems and the incorporation of various business workflows and other SaaS applications. Whether an organization seeks a self-sufficient environment in a private data center or a cloud solution that complements current assets while boosting collaboration, Rainbow offers tailored options to address those requirements. Furthermore, users have the ability to host or join audio and video meetings that can accommodate up to 120 participants, with the platform supporting as many as 12 simultaneous video streams for rich, interactive experiences. This adaptability empowers businesses to refine their communication approaches effectively to align with their changing requirements and ensure they remain competitive in their respective markets.

Media

Media

Integrations Supported

Fantastical
Google Calendar
Kuber
Microsoft Outlook
SimpleVisit
Unblu

Integrations Supported

Hudini
OmniPCX Enterprise Communication Server

API Availability

API Availability

Pricing Information

$18.99 per month
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
Windows
Mac
On-Prem
Linux

Customer Service / Support

24 Hour Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

Enghouse Video

Date Founded

2005

Company Location

United States

Company Website

www.enghouseinteractive.com/products/video-conferencing-vidyo/

Company Facts

Organization Name

Alcatel-Lucent

Date Founded

2014

Company Location

France

Company Website

www.al-enterprise.com/en/rainbow

Categories and Features

Video Conferencing

Mobile Access
On-Demand Webcasting
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Web Conferencing

Mobile Access
On-Demand Webcasting
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Categories and Features

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