EspoCRM Reviews & Ratings

EspoCRM

5.0 out of 5 stars

Ratings and Reviews 3 Ratings

Total 5 out of 5 stars
ease 5 out of 5 stars
features 5 out of 5 stars
design 5 out of 5 stars
support 5 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • SiteMinder Reviews & Ratings
    4.6 out of 5 stars 700 Ratings
    Company Website for SiteMinder
  • rezStream Cloud PMS Reviews & Ratings
    4.7 out of 5 stars 126 Ratings
    Company Website for rezStream Cloud PMS
  • Act! Reviews & Ratings
    4.0 out of 5 stars 555 Ratings
    Company Website for Act!
  • Smoobu Reviews & Ratings
    4.4 out of 5 stars 209 Ratings
    Company Website for Smoobu
  • Retreat Guru Reviews & Ratings
    4.7 out of 5 stars 134 Ratings
    Company Website for Retreat Guru
  • ROLLER Reviews & Ratings
    4.3 out of 5 stars 258 Ratings
    Company Website for ROLLER
  • Ticketsauce Reviews & Ratings
    4.8 out of 5 stars 33 Ratings
    Company Website for Ticketsauce
  • Creatio Reviews & Ratings
    4.6 out of 5 stars 589 Ratings
    Company Website for Creatio
  • Odoo Reviews & Ratings
    4.2 out of 5 stars 1,729 Ratings
    Company Website for Odoo
  • Silverware Reviews & Ratings
    4.3 out of 5 stars 12 Ratings
    Company Website for Silverware

What is EspoCRM?

The hospitality sector stands out as one of the most rapidly evolving and fiercely competitive industries. As travelers become increasingly savvy with technology and more focused on pricing, establishing lasting connections with returning guests and attracting new ones has become a daunting challenge. This is precisely where hotel CRM software proves invaluable. By enhancing your sales, marketing efforts, and customer service, this solution significantly boosts customer satisfaction levels. Additionally, the CRM consolidates all inquiries from various channels, such as booking engines, travel platforms, and web forms on your own site. It develops a comprehensive profile for each guest, meticulously cataloging all interactions and visits for future reference. Furthermore, it simplifies your marketing initiatives, enabling you to design targeted, data-driven email campaigns for both business clients and individual guests. Beyond marketing, it enhances transparency in financial dealings, automating the creation and processing of invoices and quotes, which streamlines your operational workflows. Ultimately, leveraging such technology can give your hotel a competitive edge in a crowded marketplace.

What is Amadeus Guest Management System?

The Guest Management System (GMS) from Amadeus acts as a comprehensive solution that helps hotels build guest loyalty and stimulate repeat visits through customized communication and marketing automation driven by data insights. This platform encompasses a wide range of functionalities, including targeted email marketing initiatives, guest profile management, and vital transactional communications, enabling hotels to effectively engage with guests at every point of their journey. Moreover, GMS provides powerful business intelligence reporting, an upgrade engine for enhancing room and package offerings, along with automated workflows that are designed to boost operational efficiency. By utilizing this cutting-edge system, hotels can significantly improve guest interaction, heighten satisfaction, and drive revenue through various upselling avenues, thus leading to a more prosperous business model. In addition, the adoption of GMS can revolutionize the manner in which hotels connect with their guests, guaranteeing a more tailored and fulfilling experience that leaves a lasting impression. Ultimately, the benefits offered by GMS can not only enhance operational processes but also foster a culture of loyalty and satisfaction among guests.

Media

Media

Integrations Supported

Google
Mailchimp
Microsoft Outlook
Zapier

Integrations Supported

React Mobile

API Availability

Has API

API Availability

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Windows
Mac
Linux

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

EspoCRM

Date Founded

2014

Company Location

Ukraine

Company Website

www.espocrm.com

Company Facts

Organization Name

Amadeus Hospitality

Date Founded

1987

Company Location

United States

Company Website

www.amadeus-hospitality.com/guest-management-system/

Categories and Features

Appointment Scheduling

Appointment Reminders
Calendar Sync
Client Database

Contact Management

Activity Management
Appointment Management
Contact Database
Contact History
Contact Import/Export
Customer Pipeline
Email Marketing
Group Management
Interaction Tracking
Lead Management
Prospecting Tools
Sales Pipeline Management
Search / Filter
Segmentation
Shared Contacts
Social Media Integration

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management

Customer Loyalty

CRM
Member Portal

Customer Success

Account Alerts
Account Management
Communication Management
Customer Engagement

Hotel CRM

Not specified

Ticketing

Not specified

Categories and Features

Hotel CRM

Not specified

Popular Alternatives

PowerPRA Reviews & Ratings

PowerPRA

Powerwolf Software Solutions

Popular Alternatives

For-Sight CRM Reviews & Ratings

For-Sight CRM

For-Sight
Twenty Reviews & Ratings

Twenty

5.0 out of 5 stars
Concilio Reviews & Ratings

Concilio

Concilio Labs
HubSpot CRM Reviews & Ratings

HubSpot CRM

HubSpot
4.6 out of 5 stars
TRACK CRM Reviews & Ratings

TRACK CRM

TRACK Hospitality Software