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What is Excellent?

Excellent serves as a holistic online operations platform specifically designed for high-end restaurant groups, seamlessly blending event management with staff training, marketing strategies, and investor relations. The Excellent Events module streamlines lead management, creates proposals, handles electronic contracts, processes online payments, organizes banquet event orders, manages venue scheduling, and provides options for menus and packages, while also offering guest access portals and comprehensive reporting across various locations. Simultaneously, Excellent Craft provides an array of staff training initiatives, encompassing assessments, certifications, and a comprehensive repository for compliance documentation to ensure regulatory adherence. In terms of marketing, Excellent Marketing generates social media content and guest emails based on group event specifics, with each communication undergoing human review before distribution to maintain quality. Furthermore, Excellent Partner assists in formulating financial forecasts and keeps investors informed with pertinent company updates, ensuring transparency and trust. The platform effectively connects multiple locations and guest records, offering support in both English and Spanish across mobile and desktop platforms. Crucially, all AI-generated communications require human approval prior to being dispatched, which not only guarantees the accuracy and quality of the messages but also nurtures a more tailored engagement with clients and stakeholders. This emphasis on oversight reinforces the commitment to delivering exceptional service while fostering stronger relationships within the industry.

What is Bzz?

Bzz acts as a multifaceted digital solution designed to oversee waitlists, queues, and reservations, specifically crafted for a range of dining venues, including restaurants, fast-casual establishments, food halls, and multi-location groups. Customers can conveniently join the waitlist by simply scanning a QR code or using an NFC device, eliminating the need for app installations or SMS fees, and they receive an engaging browser-based buzzer that offers audio alerts, push notifications, and vibrations when their table is ready. While waiting, Bzz enriches the guest experience by sending targeted marketing content that highlights drink specials and appetizers, effectively enticing customers to spend more before being seated. Moreover, the platform equips staff with the tools to manage walk-ins and online reservations seamlessly through a centralized dashboard, featuring an intuitive drag-and-drop floor plan editor, real-time occupancy tracking, two-way guest communication, GPS-verified check-ins, and in-depth analytics on wait times and busy periods. Additionally, Bzz provides customizable white-label branding options, a free plan, and various subscription tiers that offer additional buzzers, tailored branding, advertising opportunities, and sophisticated analytical features. This flexibility positions Bzz as a premier choice for venues aiming to enhance operational efficiency while simultaneously elevating the dining experience for their guests. Ultimately, Bzz not only simplifies the management of customer flow but also fosters a more engaging atmosphere that encourages repeat visits.

Media

No images available

Media

Integrations Supported

Claude
Instagram
Model Context Protocol (MCP)
Stripe

Integrations Supported

API Availability

Has API

API Availability

Pricing Information

$360/location/month
Monthly billing is $360 per location per month; annual billing is $3,600 per location per year ($300/month equivalent, billed yearly). All users are included, with no setup or per-user fees.
Free Trial Offered?

Pricing Information

Free
Starts from $11.99. Our top package is $29.99 per month. No per table fees.
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Excellent AI LLC

Date Founded

2026

Company Location

United States

Company Website

beexcellent.ai

Company Facts

Organization Name

Bzz Order Tracking Limited

Date Founded

2026

Company Location

Ireland

Company Website

bzz-app.com

Categories and Features

Event Management

Not specified

Categories and Features

Queue Management

Not specified

Restaurant Reservations

Custom Reservation Inventory
Email Marketing
Guest Notifications
Online / Website Reservations
Reporting / Analytics
Seat / Table Optimization
Text/SMS Communications
Waitlist Management

Waitlist

Alerts/Notifications
For Restaurants
Prioritization
Public Waitlist
Self Check-in
Waiting Time Tracking
Waitlist Status Tracking

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