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What is Exotel?

Exotel is a dependable and secure cloud-based phone system designed for businesses. Setting it up is straightforward, requiring no extra infrastructure or hardware. This system enables sales and support teams to operate from any location seamlessly. Customers can benefit from a tailored calling experience that enhances engagement. With Exotel's intuitive drag-and-drop builder, users can effortlessly create, manage, and monitor call flows. Additionally, initiating SMS campaigns is simple, with a promise of optimal delivery rates across more than 190 countries. User verification through SMS and calls is also made hassle-free, ensuring high success rates while remaining non-intrusive. As communication needs evolve, Exotel continues to adapt, providing businesses with innovative tools to enhance their customer interactions.

What is 8x8 APIs?

Elevate customer engagement on a broad scale by leveraging SMS, chat apps, video, and voice APIs. With standardized industry APIs, automating notifications transforms into a streamlined experience. Our 24/7 customer support ensures that professional assistance is always at hand whenever needed. Our robust platform, designed for carrier-grade performance, guarantees reliable message delivery across the globe. Engage with customers in 190 countries and tap into 130 different network operators for maximum outreach. Communicate effectively with your audience through various channels such as notifications, one-time passwords, reminders, and alerts, ensuring that you stay connected with customers regardless of their location. Our unified API enhances your ability to reach across diverse platforms, simplifying the messaging experience. Accessing live support is easy with just a click, and you can personalize your communications by transforming text into speech for tailored messaging on a large scale. The Campaign Manager allows a straightforward approach to launching SMS campaigns without the necessity for API integration; simply log into the online portal, upload your approved contacts, and initiate your outreach instantly, significantly improving customer engagement. By embracing these innovative tools, organizations can cultivate stronger relationships and elevate customer satisfaction, ultimately driving business success. Such advancements not only streamline processes but also create a more dynamic interaction with customers.

Media

Media

Integrations Supported

Aura365
Automate365
Azeon
Detrack
ERPNext
EnKash
Fyno
Gnani Bot Builder Platform
Kylas
LifeLinkr
Matiyas
OneHash CRM
Quickdelivery
Quickrides
Quickwork
Raven
Sell.Do
SuprSend
TugBiz
Vitrify IVF Software

Integrations Supported

Aura365
Automate365
Azeon
Detrack
ERPNext
EnKash
Fyno
Gnani Bot Builder Platform
Kylas
LifeLinkr
Matiyas
OneHash CRM
Quickdelivery
Quickrides
Quickwork
Raven
Sell.Do
SuprSend
TugBiz
Vitrify IVF Software

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Exotel

Date Founded

2011

Company Location

India

Company Website

exotel.com/en/

Company Facts

Organization Name

8x8

Date Founded

1987

Company Location

United States

Company Website

www.8x8.com/products/apis

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Categories and Features

Cloud Communication Platform

Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
IVR / Voice Recognition

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

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