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What is FastTrack Helpdesk?

Managing all critical processes involves quickly recording and sending reactive requests to the appropriate service provider while also automating the distribution of scheduled preventive maintenance duties through print or email to internal and external contractors. This system is available on Windows, Web, and Mobile platforms. Furthermore, it oversees resources and expenditures, which include labor, parts, pricing schedules, and several other items. The integration of Business Intelligence tools facilitates an in-depth analysis to pinpoint areas of success and challenges within the operations. Key features encompass Asset Tracking, Work Invoicing, and Labour Management, among others, providing a holistic strategy for enhancing operational efficiency. This comprehensive approach not only streamlines processes but also promotes continuous improvement in service delivery.

What is ArchiFM?

Facility management involves a wide array of critical tasks, including breakdown maintenance, scheduled maintenance, and predictive maintenance, in addition to various other operations aimed at providing expert maintenance and operational services. The main interface allows users to easily navigate all essential functionalities, significantly boosting efficiency. Beyond just area and asset management, ArchiFM is crafted to deliver all-encompassing support for facility management requirements. Our software is designed to aid facility management professionals by following industry best practices, while also being accessible to users of all skill levels. Users can quickly access all primary functions from the main screen, which contributes to smoother operations. Additionally, ArchiFM incorporates sophisticated access management that limits user and group access to crucial information based on a ‘need-to-know’ principle, while still permitting engagement with necessary sub-processes for effective role performance. This approach not only enhances security but also promotes operational efficiency within the platform. Moreover, by integrating these functionalities, ArchiFM ensures that all users can effectively collaborate and contribute to their facility management tasks, thus fostering a more productive work environment.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

$940 one-time payment

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

FMDirect

Date Founded

2001

Company Location

United Kingdom

Company Website

www.fmdirect.co.uk

Company Facts

Organization Name

Tungsram Group

Date Founded

1896

Company Location

Hungary

Company Website

archifm.net/facility-management-2/

Categories and Features

Facility Management

Asset Management
Equipment Management
Facility Scheduling
Incident Management
Inspection Management
Inventory Control
Room Scheduling
Schools
Visitor Management
Work Order Management

Categories and Features

Facility Management

Not specified

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