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What is Fieldbit?

Fieldbit provides a powerful software solution specifically designed for industrial asset manufacturers and owners, merging diverse field service expertise with augmented reality to tackle the major hurdles encountered by field technicians who maintain expensive and complex equipment in challenging conditions where downtime can result in significant financial repercussions. By enabling real-time visual collaboration, support engineers can efficiently guide end users in troubleshooting problems remotely, thereby reducing the necessity for costly on-site interventions, which ultimately enhances customer satisfaction while lowering service costs. The platform improves first-time fix rates and minimizes expensive downtime through precise remote diagnostics and expert visual instructions delivered to field technicians. Furthermore, every action taken and piece of information shared during maintenance sessions is thoroughly documented, ensuring that critical knowledge, which is often retained solely by experienced personnel, is archived for future training and reference. This all-encompassing strategy not only optimizes service operations but also cultivates a culture of ongoing improvement and knowledge exchange within the organization. Additionally, by leveraging advanced technology and best practices, Fieldbit empowers organizations to stay competitive in a rapidly evolving market.

What is Atheer?

Despite making up a significant 80% of the workforce, front line teams have frequently been overlooked by tech providers, and we are determined to rectify this situation. Atheer presents an all-encompassing Front Line Worker Platform that aims to effectively link these essential teams with the necessary support for thriving in their positions, thereby promoting safety and efficiency. This groundbreaking solution inspires industrial leaders globally to reconsider their approaches to aiding front line workers, irrespective of their geographical location. By equipping users with relevant insights, documentation, and training resources, we nurture independence among employees. Our platform is designed to enable the creation, distribution, and refinement of various visual work assistance tools, including work instructions, checklists, inspections, standard operating procedures, and job aids. Furthermore, our advanced AR-supported video sessions provide timely remote assistance exactly where it's needed. The platform boasts a secure architecture, is accessible from anywhere in the world, and is compatible with all devices, making it a flexible answer to contemporary challenges. By closing the technology gap, we strive to boost both the productivity and job satisfaction of front line teams on a global scale, ultimately fostering a more engaged and efficient workforce.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

Help Lightning

Date Founded

2013

Company Location

Israel

Company Website

helplightning.com/solutions/fieldbit-share-know-how-instantly/

Company Facts

Organization Name

Atheer

Date Founded

2011

Company Location

United States

Company Website

www.atheerair.com

Categories and Features

Industrial AR

Not specified

Visual Collaboration

Not specified

Categories and Features

Augmented Reality

Not specified

Connected Worker

Not specified

Industrial AR

Not specified

Work Instructions

Not specified

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