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What is Fieldcode?

Fieldcode is an AI-powered Zero-Touch Field Service Management platform designed to automate field service operations from request to resolution. With a strong focus on IT and Telecom service providers, Fieldcode helps organizations run their own engineers, subcontractors, and service partners as one workforce. Zero-Touch Dispatch automates routine scheduling and dispatching based on technician skills, availability, location, priority, SLA requirements, required parts, and other service criteria. Routine work can move through the service process automatically while dispatch teams retain control of exceptions requiring human decisions. One Workforce enables service providers to plan own engineers, subcontractors, and service partners within the same environment, with a common view of scheduled work, capacity, and SLA requirements. SLA + Parts Logistics connects service commitments with field execution. SLA monitoring and escalations help identify service risks, while parts logistics and PUDO coordination help synchronize required spare parts with technician visits. Fieldcode supports IT service operations including break/fix, IMAC, device swaps, installations, maintenance, and multi-site support. Telecom use cases include FTTH/FTTx, CPE, network maintenance, and fault restoration. Additional capabilities include route optimization, offline mobile workflows, customer self-service, asset and inventory management, AI-powered service actions, and integrations with ITSM, ERP, CRM, OSS/BSS, and other business systems. Built on 25+ years of IT field service experience, Fieldcode is developed, hosted, and supported in Europe.

What is FieldEZ?

Start using our mobile application today to effortlessly manage all your field operations with only a few taps! With Intelligent Auto-scheduling, customizable dashboards, and reports, as well as seamless integration with platforms like QuickBooks, Salesforce, and Zoho, you’ll find everything you need at your fingertips. Enjoy a dedicated customer portal, receive immediate updates through various channels such as SMS, Email, and PDF, and manage invoicing and signature collection directly from your mobile device. Our native applications for both Android and iOS include offline capabilities, enabling you to create custom forms and fields while also receiving smart notifications. You can easily generate quotes, invoice clients, and track payments right from your smartphone, while benefiting from real-time mapping, automatic scheduling, selfie attendance, and leave management, all within reach on your mobile device. Enhanced collaboration is fostered through secure chat options and knowledge sharing with colleagues and managers, ensuring everyone is on the same page, while real-time location tracking facilitates quicker response times. The user interface and experience are carefully optimized for Android and iOS platforms, allowing you to capture, approve, and oversee expenses efficiently from the field. FieldEZ provides a flexible, highly customizable solution suitable for various industries and applications, including repair and maintenance, installation, lead management, asset tracking, data collection, and surveys, making it an essential tool for streamlining operations. By leveraging these powerful features, you can significantly boost efficiency and productivity throughout your business while enjoying the convenience of managing everything from your device. Start enhancing your operational workflow today and witness the transformative benefits it can bring to your team.

Media

Media

Integrations Supported

Salesforce
Zoho CRM
Dynamics 365 Commerce
Field Nation
HubSpot CRM
QuickBooks Accountants
ServiceNow
monday AI work platform

Integrations Supported

Salesforce
Zoho CRM
Adobe Marketo Engage
Freshdesk
LogiNext Mile
MYOB
Oracle CRM On Demand
QuickBooks Online
QuickBooks Online Advanced
SAP CRM
Sage 50
Salesforce Agentforce Service
Xero

API Availability

Has API

API Availability

Pricing Information

$25 per user per month
Fieldcode offers three pricing tiers:
Start: $25 per month per user
Business: $45 per month per user
Enterprise: $65 per month per user
Free Trial Offered?

Pricing Information

$25 per month
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Chromebook

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Fieldcode

Date Founded

2001

Company Location

Germany

Company Website

fieldcode.com

Company Facts

Organization Name

FieldEZ Technologies

Date Founded

2011

Company Location

India

Company Website

www.fieldez.com

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

IoT

Not specified

Predictive Analytics

AI / Machine Learning
Demand Forecasting
For Healthcare

Route Planning

Capacity Planning
Drag & Drop Scheduling
Driver Management
Emergency Dispatch
GPS Tracking
Performance Metrics
Route Costing
Territory Management

Scheduling

Alerts/Notifications
Appointment Scheduling
Automated Scheduling
Employee Scheduling
Facility Scheduling
Group Scheduling
Multi-Location
Online Scheduling
Real-time Scheduling
Resource Scheduling

Service Dispatch

Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

Tradesman Job Management

Contract Management
Dispatch Management
For Field Service Businesses
Reporting
Scheduling
Time Tracking

Categories and Features

Cleaning Services

Billing & Invoicing
Client Management
Dispatch Management
Job Management
Mobile Access
Recurring Appointments
Scheduling
Work Order Management

Equipment Maintenance

Customer Database
Dispatch Management
Job Management
Maintenance Scheduling
Warranty Tracking
Work Order Management

Equipment Management

Not specified

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Scheduling
Service History Tracking
Time Clock
Work Order Management

HVAC

Customer Database
Dispatch Management
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Scheduling

Landscape Management

Billing & Invoicing
Contract Management
Customer Database
Dispatch Management
Groundskeeping
Irrigation Tracking
Job Management
Mobile Access
Quotes / Estimates
Scheduling & Appointments
Work Order Management

Plumbing

Billing & Invoicing
Customer Database
Dispatch Management
Job Management
Mobile Access
Quotes / Estimates
Scheduling
Service History Tracking
Technician Management
Work Order Management

Scheduling

Alerts/Notifications
Automated Scheduling
Calendar Management
Employee Scheduling
Group Scheduling
Multi-Location
Online Scheduling
Real-time Scheduling
Resource Scheduling
Room Booking Management

Service Dispatch

Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Job Management
Job Tracking
Mobile Access
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

Time & Attendance

Not specified

Work Order

Contract Management
Customer Database
Dispatch Management
Job Management
Quotes / Estimates
Recurring Appointments
Scheduling
Task Management

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