Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Borealis Reviews & Ratings
    8 Ratings
    Company Website
  • Almabase Reviews & Ratings
    233 Ratings
    Company Website
  • DonorPerfect Fundraising Growth Platform Reviews & Ratings
    2,041 Ratings
    Company Website
  • Notifii Track Reviews & Ratings
    657 Ratings
    Company Website
  • GiveLife365 Reviews & Ratings
    9 Ratings
    Company Website
  • Pylon Reviews & Ratings
    51 Ratings
    Company Website
  • ThreatLocker Reviews & Ratings
    464 Ratings
    Company Website
  • BrandMap® 10 Reviews & Ratings
    Company Website
  • Notifyre Reviews & Ratings
    40 Ratings
    Company Website
  • CallHub Reviews & Ratings
    390 Ratings
    Company Website

What is Fireside?

Fireside Federal acts as a powerful relationship management system designed specifically for Capitol Hill, providing elected representatives with essential resources to enhance communication and engagement with their constituents. The platform features an AI-driven automated mailroom that effectively sorts incoming emails based on their content and urgency, while also presenting suggested response templates that streamline the communication process. It maintains detailed records of constituents, capturing all interactions and survey feedback, which enables a thorough understanding of each individual's connection to the office. In addition, Fireside Federal includes an intuitive drag-and-drop editor for creating newsletters, press releases, and SMS messages, complemented by audience targeting capabilities and mobile-responsive templates that improve outreach effectiveness. The platform also diligently tracks statements made by members during congressional hearings or floor sessions, ensuring transcripts are made available within an hour so that staff can quickly access and utilize important remarks. By offering these cutting-edge features, Fireside Federal seeks to enhance the relationship between elected officials and the communities they represent, ultimately fostering a more engaged and informed electorate. This comprehensive approach not only streamlines communication but also empowers officials to be more responsive to the needs and concerns of their constituents.

What is CSM CXP?

CSM's Citizen Experience Platform (CXP) is a comprehensive set of tools designed to leverage technology for enhancing the experience of citizens. By pinpointing top-tier features, CSM promotes effective communication between citizens and government entities. The CXP merges excellent citizen-government interactions with cutting-edge technological advancements. Additionally, it includes systems for managing grievances and feedback, as well as a dedicated contact center to further support citizen engagement. This holistic approach aims to create a more responsive and interactive environment for public services.

Media

Media

Integrations Supported

Patchworks

Integrations Supported

Patchworks

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Fireside

Date Founded

2001

Company Location

United States

Company Website

www.fireside21.com/products/fireside-federal/

Company Facts

Organization Name

CSM Technologies

Date Founded

1998

Company Location

India

Company Website

www.csm.tech

Categories and Features

Categories and Features

Government

Budgeting & Forecasting
Code Enforcement
Compliance Management
Fixed Asset Management
Inventory Management
License Issuance
Permit Issuance
Purchasing & Receiving
Self Service Portal
Taxation & Assessment
Utility Billing
Work Order Management

Popular Alternatives

Intranet Quorum Reviews & Ratings

Intranet Quorum

Leidos Digital Solutions

Popular Alternatives

Intranet Quorum Reviews & Ratings

Intranet Quorum

Leidos Digital Solutions
Aurigo Engage Reviews & Ratings

Aurigo Engage

Aurigo Software Technologies