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What is FirstVoice AI?

FirstVoice AI provides a cloud-based reception solution specifically designed for small and medium enterprises that require assistance with incoming calls outside regular business hours. This service effectively handles business communications by answering common questions, taking messages, prioritizing urgent matters, and transferring calls according to the selected plan. Furthermore, it offers appointment management capabilities, allowing users to book, reschedule, or cancel appointments through seamless integration with various calendars and industry-specific platforms. Users also receive call summaries via text or email, enhancing communication. A standout feature is its speed-to-lead functionality, which ensures quick responses to new inquiries from supported web forms and social media sources. FirstVoice partners with clients to customize and test call scripts and integrations, providing regular updates to ensure alignment with evolving business needs. Primarily focused on the New Zealand market, it caters to a wide array of industries, such as trades, clinics, salons, hospitality, and professional services. The extent of integrations and feature sets depends on the connected systems and chosen plans, with advanced software connections and lead follow-up capabilities available for qualifying subscriptions, ultimately boosting customer service effectiveness in various sectors. Additionally, the platform aims to streamline operations and enhance client interactions, making it a valuable asset for businesses looking to improve their communication strategies.

What is Belline?

Belline operates as a cloud-based AI receptionist specifically designed for small businesses, adeptly handling customer interactions through calls, messages, and appointment management. It skillfully engages users through website chat, voice and video calls, and WhatsApp messages, alongside providing phone answering services in certain areas by forwarding calls from a business line. By utilizing the details supplied by the business concerning their services, pricing, operating hours, and policies, Belline is capable of addressing inquiries and will take messages when it cannot furnish an answer. When connected to a calendar, Belline can check availability and arrange appointments; if it is not linked, it collects booking requests for the team to address later. A simple dashboard presents conversation summaries and transcripts, allowing staff to intervene and manage chats when needed. Belle is open about its AI identity upon request and avoids offering medical, legal, or financial advice. Moreover, Belline integrates effortlessly with Google Calendar, Microsoft Outlook, Apple Calendar, and Calendly, making it adaptable for various scheduling requirements. It caters to a wide array of users, including salons, clinics, dental offices, restaurants, fitness centers, home-service providers, and any business that necessitates appointment scheduling. Additionally, Belline’s extensive features are designed to improve customer engagement while also optimizing communication processes for small business owners, thereby enhancing operational efficiency. In doing so, it provides a reliable solution to ensure that businesses can maintain a high level of customer service.

Media

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Integrations Supported

Calendly
Google Calendar
HubSpot CRM
Cliniko
Fergus
Microsoft 365
ServiceM8

Integrations Supported

Calendly
Google Calendar
HubSpot CRM
Apple Calendar
Microsoft Outlook
Slack
WhatsApp

API Availability

API Availability

Has API

Pricing Information

$297 NZ/month
Starter: NZ$297 per month for 200 minutes (about 65 calls), one team calendar, and 100 SMS booking confirmations. Setup is included; plans are month-to-month with no lock-in contract. Prices are in NZD; no GST is added. Extra minutes are NZ$0.65 each.
Free Trial Offered?

Pricing Information

$39/month
For US and Global markets, WhatsApp Receptionist is $39/month per location for up to 250 text conversations monthly, shared across WhatsApp and website chat; setup is free and monthly billing can be canceled anytime. Starter is $69/month per location and includes 250 text conversations plus 100 voice minutes or 40 video minutes. Annual billing includes one month free. Prices vary by market and may be shown in local currency.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Not specified

Customer Service / Support

Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub

Company Facts

Organization Name

Digital Waves

Company Location

New Zealand

Company Website

www.firstvoice.co.nz

Company Facts

Organization Name

Belline Technologies

Date Founded

2026

Company Location

United Arab Emirates

Company Website

belline.ai

Categories and Features

AI Receptionists

Not specified

Categories and Features

AI Receptionists

Not specified

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