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What is FirstVoice AI?

FirstVoice AI provides a cloud-based reception solution specifically designed for small and medium enterprises that require assistance with incoming calls outside regular business hours. This service effectively handles business communications by answering common questions, taking messages, prioritizing urgent matters, and transferring calls according to the selected plan. Furthermore, it offers appointment management capabilities, allowing users to book, reschedule, or cancel appointments through seamless integration with various calendars and industry-specific platforms. Users also receive call summaries via text or email, enhancing communication. A standout feature is its speed-to-lead functionality, which ensures quick responses to new inquiries from supported web forms and social media sources. FirstVoice partners with clients to customize and test call scripts and integrations, providing regular updates to ensure alignment with evolving business needs. Primarily focused on the New Zealand market, it caters to a wide array of industries, such as trades, clinics, salons, hospitality, and professional services. The extent of integrations and feature sets depends on the connected systems and chosen plans, with advanced software connections and lead follow-up capabilities available for qualifying subscriptions, ultimately boosting customer service effectiveness in various sectors. Additionally, the platform aims to streamline operations and enhance client interactions, making it a valuable asset for businesses looking to improve their communication strategies.

What is Deskie?

Deskie functions as an artificial intelligence-powered receptionist located in Australia, tailored specifically for tradespeople and small businesses. This service works 24/7 to handle missed calls, collects essential information from callers, and promptly forwards it to the business owner via text message. Businesses can maintain their existing phone numbers while utilizing this innovative service. Monthly subscriptions begin at $99, and newcomers are offered a free trial that includes 14 answered calls. By using this solution, companies can significantly improve their communication capabilities without the need to hire additional staff, making it a cost-effective option for managing customer interactions. This means businesses can focus on their core operations while ensuring they never miss an important call.

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Integrations Supported

Calendly
Cliniko
Fergus
Google Calendar
HubSpot CRM
Microsoft 365
ServiceM8

Integrations Supported

API Availability

API Availability

Pricing Information

$297 NZ/month
Starter: NZ$297 per month for 200 minutes (about 65 calls), one team calendar, and 100 SMS booking confirmations. Setup is included; plans are month-to-month with no lock-in contract. Prices are in NZD; no GST is added. Extra minutes are NZ$0.65 each.
Free Trial Offered?

Pricing Information

$99/month
Deskie Core: limited time A$99/month (normally $149/month), including 60 calls per month with optional top-ups. 14 call free trial, no credit card required, no setup fee, no lock-in contract. Spam calls, hang-ups, wrong numbers and time-wasters are not counted against your plan.
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Not specified

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub

Company Facts

Organization Name

Digital Waves

Company Location

New Zealand

Company Website

www.firstvoice.co.nz

Company Facts

Organization Name

Deskie AI

Date Founded

2026

Company Location

Australia

Company Website

deskie.com.au

Categories and Features

AI Receptionists

Not specified

Categories and Features

AI Receptionists

Not specified

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