Ratings and Reviews 1 Rating

Total 5 out of 5 stars
ease 5 out of 5 stars
features 5 out of 5 stars
design 4 out of 5 stars
support 4 out of 5 stars

Ratings and Reviews 2 Ratings

Total 3 out of 5 stars
ease 3 out of 5 stars
features 4 out of 5 stars
design 3.5 out of 5 stars
support 3.5 out of 5 stars

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What is Flow XO?

Flow XO stands out as a sophisticated automation platform that empowers users to effortlessly design remarkable chatbots aimed at enhancing communication and engagement with customers across an array of websites, applications, and social media channels. A chatbot is a software tool that can mimic natural human dialogue, enabling users to engage without feeling as though they are speaking to a machine. While it is crucial for a chatbot to retain its identity as a technological entity, it must also replicate human-like interactions to be effective. Acting as an inviting entry point for businesses, chatbots offer a straightforward and user-friendly way for customers to ask simple questions or provide feedback, thereby eliminating the hassle of navigating through website content or completing traditional online forms. The range of chatbot applications is extensive and varied, catering to numerous business needs. Users of Flow XO have successfully developed a multitude of chatbots designed to manage an array of functions, significantly boosting their ability to interact with customers in a timely and effective manner. Moreover, these intelligent chatbots can be designed to learn from user interactions, continuously enhancing their capabilities and responsiveness as they evolve over time. This adaptability not only improves user experiences but also allows businesses to refine their engagement strategies.

What is Activechat?

A comprehensive conversational AI toolkit designed for customer service teams ensures exceptional service delivery to their clients. Intelligent AI chatbots can streamline repetitive customer service inquiries through advanced visual chatbot builders, significantly enhancing the efficiency of your human staff. With a unified live chat CRM, you can oversee all communication channels—including websites, Facebook, SMS, and Telegram—using a single chat application, while also maintaining a record of every customer interaction. Harnessing conversational intelligence allows teams to choose the most effective language for engaging with each customer, boosting sales, and improving customer satisfaction through the power of conversational AI. By analyzing dialogue, you can forecast conversions and engage proactively with potential clients. We firmly believe that true friends don’t require support tickets to assist one another effectively.

Media

Media

Integrations Supported

Easyflow
Google Calendar
Google Sheets
Stackreaction
Telegram
Twilio
WooCommerce
ActiveCampaign
Benchmark Email
Formstack
FreshBooks
Help Scout
MySQL
Planview AgilePlace
Pushover
Recurly
YouTube

Integrations Supported

Easyflow
Google Calendar
Google Sheets
Stackreaction
Telegram
Twilio
WooCommerce
Facebook Messenger
Pabbly Connect
Shopify

API Availability

Has API

API Availability

Has API

Pricing Information

$19 per month
Free Version

Pricing Information

$49.00/month
Forever free plan (up to 100 bot users per month, limited features), Team plan starts at $49 and scales as the number of monthly conversations grow.
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Flow XO

Date Founded

2007

Company Location

United Kingdom

Company Website

flowxo.com

Company Facts

Organization Name

Activechat, Inc.

Date Founded

2017

Company Location

United States

Company Website

activechat.ai

Categories and Features

Chatbot

Not specified

Conversational AI

Not specified

Categories and Features

AI Customer Service

Not specified

Chatbot

Not specified

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Virtual Assistant

Live Chat

Not specified

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