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What is Flowly AI?

Flowly AI provides a cloud-based AI voice receptionist tailored for the trades and home service sectors, including plumbing, HVAC, electrical, roofing, and garage door services in British Columbia. This service operates around the clock, efficiently managing incoming calls by assessing caller needs, coordinating service appointments, and organizing estimates and inspections directly into the company’s calendar, while also delivering a summary email after each call. Companies can conveniently forward their existing phone number without the hassle of changes. The vendor takes care of the service setup, creating customized call scripts that reflect each business's unique offerings, pricing structures, and operational hours, alongside providing continuous support for any necessary script adjustments. The Full-Time plan includes emergency dispatch services for technicians on call, whereas the After-Hours plan is designed to handle nighttime, weekend, and overflow calls. Each plan features monthly billing, with usage limitations and additional charges for extra minutes, ensuring clarity in pricing. By utilizing this solution, businesses can significantly improve their customer service while concentrating on their primary operations, ultimately leading to enhanced efficiency and client satisfaction. This innovative approach not only streamlines communications but also promotes growth by allowing businesses to allocate more time to essential tasks.

What is CallsAround?

CallsAround functions as a 24/7 AI answering service that includes emergency dispatch features specifically designed for home-service sectors like restoration, HVAC, plumbing, electrical, and cleaning. It efficiently manages every incoming call to your local number through a customizable AI receptionist that ensures a natural interaction experience, qualifies leads, answers common inquiries, takes messages, and checks appointments on Google Calendar. In genuine emergency situations, the system bypasses message-taking to initiate a dispatch process that alerts your designated on-call staff in a predefined order of up to ten contacts, while also respecting availability windows set in Dispatch. It intelligently identifies answering machines to prevent voicemails from being recorded as answered calls, sends SMS notifications at each escalation stage, and facilitates warm transfers with relevant context about the caller's situation. With carrier-level dead-man failover, calls remain routed to your phone without interruption, even if technical issues arise with the AI system. Every interaction is carefully documented through recordings, transcripts, and a comprehensive escalation history, ensuring accountability and ease of access to information. Furthermore, it seamlessly integrates with various platforms such as Jobber, Housecall Pro, JobNimbus, PSA, and ServiceMonster, as well as supports Zapier, API connections, and signed webhooks, providing a robust and efficient service framework. This comprehensive approach enhances customer engagement while simplifying operations for service businesses, enabling them to deliver exceptional service levels even during high-demand periods or crisis situations. Ultimately, this innovative solution allows businesses to focus on their core services while benefiting from improved communication and operational efficiency.

Media

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Media

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Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

$297 CAD/month
After-Hours: $297/month for up to 600 minutes. Full-Time: $497/month for up to 1,500 minutes. Plans are billed monthly, with no setup fee or annual contract. Usage above the plan allowance is $0.35 per minute. A free two-week pilot is available without a card. The first five founding clients may qualify for Full-Time at $297/month for 12 months.
Free Trial Offered?

Pricing Information

$79/month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Not specified

Customer Service / Support

Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub

Company Facts

Organization Name

Flowly AI

Company Location

Canada

Company Website

flowlyai.ca

Company Facts

Organization Name

TetraCore

Company Location

United States

Company Website

callsaround.com

Categories and Features

Categories and Features

AI Receptionists

Not specified

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