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What is Flusia?

Flusia is a cloud-driven customer relationship management platform tailored for small to medium-sized businesses, including sales teams, agencies, and professional service providers. It unifies features like contact management, lead generation, sales tracking, quotations, and customer interactions into a single collaborative platform, complemented by tools for calendars, email, and WhatsApp to boost sales performance. Teams can efficiently oversee projects, tasks, appointments, and client portals, while visual workflows facilitate specific CRM tasks through automation. Furthermore, its marketing capabilities include campaign newsletters and performance analytics, along with invoicing, inventory management, and e-commerce features available across various plans or as add-ons. Integration with well-known services like Google Workspace, Microsoft 365, Fatture in Cloud, WooCommerce, and Shopify guarantees smooth synchronization of customer information, calendars, orders, and billing data. Flusia is accessible as a web service with pricing tiers that reflect team size, making it adaptable for expanding enterprises. The platform’s flexibility not only improves operational productivity but also cultivates stronger client relationships through enhanced communication and organization. Additionally, the user-friendly interface ensures that teams can quickly adapt and maximize the benefits of the system.

What is 12Bot?

12Bot is a multifunctional cloud platform that enables companies to handle customer interactions through widely used messaging applications such as WhatsApp, Instagram, and Facebook. It offers features like AI-driven responses, smooth handovers to human representatives, user-friendly no-code workflows, a shared team inbox, lead generation capabilities, and an all-encompassing CRM system. Organizations can efficiently run messaging campaigns, manage product listings and orders, and support booking procedures all within chat environments. Furthermore, the platform is accessible via both web and mobile devices, provides API keys and webhooks, and seamlessly integrates with e-commerce solutions like Shopify and WooCommerce. Its MCP server supports the integration of AI assistants such as Claude and ChatGPT for creating tailored workflows and automations. Specifically designed for small to medium-sized businesses, 12Bot serves various local brands in industries such as retail, food service, real estate, healthcare, and education, enabling them to strengthen their customer engagement initiatives. The combination of these extensive tools and integrations not only simplifies communication for businesses but also significantly enhances customer satisfaction levels. In addition to its user-friendly features, 12Bot continually evolves to meet the changing needs of its users, ensuring they stay competitive in a dynamic market.

Media

Media

Integrations Supported

ChatGPT
Claude
Model Context Protocol (MCP)
Shopify
WhatsApp
WooCommerce
Gmail
Google Calendar
Google Drive
Google Meet
Grain
Microsoft Dynamics 365 Business Central

Integrations Supported

ChatGPT
Claude
Model Context Protocol (MCP)
Shopify
WhatsApp
WooCommerce
Facebook
Instagram

API Availability

Has API

API Availability

Has API

Pricing Information

€49/month
Neural starts at €49/month for the 1–5-user tier; pricing is by team-size tier, not per user. Annual billing is 20% less. Quantum starts at €89/month and Matrix at €119/month. Prices exclude VAT. Optional Newsletter starts at €6/month; Warehouse + WooCommerce costs €59/month. Guided onboarding is optional and costs €199 one time.
Free Trial Offered?

Pricing Information

$20/month
Free plan available. Starter is $20 per month. A 7-day free trial is offered. Higher plans add channels, seats, automation runs and AI credits.
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

Obly

Date Founded

2023

Company Location

Italy

Company Website

flusia.it/en/

Company Facts

Organization Name

12Monday Technologies

Date Founded

2026

Company Location

United States

Company Website

12bot.io

Categories and Features

CRM

Not specified

Categories and Features

AI Chatbots

Not specified

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