Freshsales Reviews & Ratings

Freshsales

4.3 out of 5 stars

Ratings and Reviews 14 Ratings

Total 4.5 out of 5 stars
ease 4.5 out of 5 stars
features 4.5 out of 5 stars
design 4.5 out of 5 stars
support 4.5 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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What is Freshsales?

Stop juggling various tools and start using Freshworks CRM, which has evolved from Freshsales and Freshmarketer to incorporate AI technology. This platform provides a comprehensive view of your prospects and clients, integrating marketing automation, salesforce automation, chat, and telephony into one efficient solution. With the assistance of Freddy AI, Freshworks CRM enables you to identify top leads, enhance customer interactions, finalize deals, and effectively nurture your existing clientele through an intelligent and all-encompassing system. By utilizing Freshworks CRM, your sales team gains enhanced access and oversight of a superior CRM experience. This robust platform serves as a powerful CRM and lead management solution, designed to help dynamic sales teams seize more opportunities while eliminating guesswork from the sales process. It offers a variety of features, including integrated phone and email capabilities, task management, appointment scheduling, note-taking, user behavior tracking, and comprehensive reporting tools. Through this system, you can engage in contextual conversations that significantly boost your chances of capturing more business. By attracting visitors and converting them into qualified leads, you can drive your sales success to new heights.

What is ConvergeHub?

ConvergeHub is an all-in-one CRM platform designed to help businesses accelerate revenue—from managing leads to closing deals and collecting payments. Built for organizations of all sizes, from startups to large enterprises, it brings Sales, Marketing, Customer Support, and Billing together in one unified system. This allows teams to capture leads, convert opportunities, support customers, and streamline payments—all within a single, efficient workspace. With powerful automation, flexible customization, and a complete 360° view of customer interactions, ConvergeHub enables businesses to manage the entire customer lifecycle and scale operations without relying on multiple tools. Key Features: 360° customer view with omnichannel engagement Built-in tools for campaigns, quotes, invoicing, and support management Advanced dashboards, automation, and reporting capabilities Seamless integrations with QuickBooks, DocuSign, RingCentral, Office 365, Zapier, and more

Media

Media

Integrations Supported

Gmail
Google Calendar
Google Workspace
HubSpot Data Hub
Mailchimp
Microsoft 365
Microsoft Outlook
QuickBooks Online
Stackreaction
Wufoo
Xero
DealHub
Easyflow
KMS Lighthouse
Magento
Micromerce
Prospect AI
StoryXpress
Syncari
Workato

Integrations Supported

Gmail
Google Calendar
Google Workspace
HubSpot Data Hub
Mailchimp
Microsoft 365
Microsoft Outlook
QuickBooks Online
Stackreaction
Wufoo
Xero

API Availability

API Availability

Pricing Information

$9 per user per month
Growth - $9 per user per month
Pro - $39 per user per month
Enterprise - $59 per user per month

All prices are billed annually
Free Trial Offered?

Pricing Information

$59 per user / month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

24 Hour Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Freshworks

Date Founded

2011

Company Location

United States

Company Website

www.freshworks.com/crm/

Company Facts

Organization Name

ConvergeHub, Inc.

Date Founded

2016

Company Location

11501 Dublin Blvd, Suite 200 Dublin, CA 94568

Company Website

www.convergehub.com

Categories and Features

Contact Management

Activity Management
Appointment Management
Contact Database
Contact History
Contact Import/Export
Customer Pipeline
Email Marketing
Group Management
Interaction Tracking
Lead Management
Prospecting Tools
Sales Pipeline Management
Search / Filter
Segmentation
Shared Contacts

CRM

Calendar/Reminder System
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Segmentation
Social Media Integration
Task Management
Territory Management

Email Tracking

Audience Segmentation
Campaign Management
Event-Based Notifications
Team Management

Financial CRM

Lead Management
Relationship Tracking
Territory Management

Inside Sales

Call List Management
Call Recording
Campaign Management
Lead Capture
Lead Distribution
Lead Scoring
Performance Management

Insurance CRM

Not specified

Lead Management

Activity Tracking
Lead Capture
Lead Distribution
Lead Scoring
Lead Segmentation
Pipeline Management
Source Tracking

Sales Acceleration

Not specified

Sales Analytics

Not specified

Sales Engagement

CRM Integration
Email Sequences
Email Tracking / Automation
Reporting / Analytics
Sales Automation
Task Management
Workflow Management

Sales Force Automation

Call Management
Contact Management
Email Marketing
Field Sales Management
Lead Management
Opportunity Management
Performance Metrics
Referral Tracking
Territory Management

Sales Prospecting

Not specified

Sales Tracking

Not specified

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Financial CRM

Account Alerts
Expense Tracking
Lead Management
Marketing Management
Relationship Tracking
Team Assignments

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Method:CRM

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