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Ratings and Reviews 3 Ratings

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What is Freshsales?

Stop juggling various tools and start using Freshworks CRM, which has evolved from Freshsales and Freshmarketer to incorporate AI technology. This platform provides a comprehensive view of your prospects and clients, integrating marketing automation, salesforce automation, chat, and telephony into one efficient solution. With the assistance of Freddy AI, Freshworks CRM enables you to identify top leads, enhance customer interactions, finalize deals, and effectively nurture your existing clientele through an intelligent and all-encompassing system. By utilizing Freshworks CRM, your sales team gains enhanced access and oversight of a superior CRM experience. This robust platform serves as a powerful CRM and lead management solution, designed to help dynamic sales teams seize more opportunities while eliminating guesswork from the sales process. It offers a variety of features, including integrated phone and email capabilities, task management, appointment scheduling, note-taking, user behavior tracking, and comprehensive reporting tools. Through this system, you can engage in contextual conversations that significantly boost your chances of capturing more business. By attracting visitors and converting them into qualified leads, you can drive your sales success to new heights.

What is Demodesk?

Demodesk stands out as the leading platform for customer meetings, specifically designed for sales representatives and success teams. By offering real-time guidance, it enhances the performance of customer-facing reps while automating tasks that do not directly involve selling, thus allowing them to engage customers more effectively than ever before. Every customer meeting benefits from Demodesk's ability to automatically present the most relevant playbook, equipping representatives with the necessary slides, web applications, conversation prompts, and competitive insights in real-time. Moreover, sales teams can streamline their workflows by automating essential but non-sales-related tasks, such as preparing for meetings, coordinating schedules, and maintaining CRM records. The platform's innovative screen-sharing technology invites customers to engage directly with the software during discussions, fostering a collaborative environment. Additionally, AI-driven insights empower sales leaders to gain a clear understanding of call dynamics, identify effective strategies, and provide coaching in a predominantly remote work setting. With its seamless integration across various tech solutions, including G Suite, Microsoft Office, and Salesforce, Demodesk supports a unified approach to sales and customer engagement.

Media

Media

Integrations Supported

AccessOwl
Gmail
Google Calendar
HubSpot CRM
HubSpot Customer Platform
Microsoft 365
Microsoft Outlook
Motileo
Zapier
AnswerConnect
HubSpot Data Hub
Livestorm
Mailshake
NUACOM
Replyify
Squaretalk
Storylane
Vinna AI
Whale
zipForm Plus

Integrations Supported

AccessOwl
Gmail
Google Calendar
HubSpot CRM
HubSpot Customer Platform
Microsoft 365
Microsoft Outlook
Motileo
Zapier

API Availability

API Availability

Has API

Pricing Information

$9 per user per month
Growth - $9 per user per month
Pro - $39 per user per month
Enterprise - $59 per user per month

All prices are billed annually
Free Trial Offered?

Pricing Information

$49/month/user
Billed annually
Discounts for teams available
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Windows
Mac

Customer Service / Support

24 Hour Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Freshworks

Date Founded

2011

Company Location

United States

Company Website

www.freshworks.com/crm/

Company Facts

Organization Name

Demodesk

Date Founded

2017

Company Location

Germany

Company Website

demodesk.com

Categories and Features

Contact Management

Activity Management
Appointment Management
Contact Database
Contact History
Contact Import/Export
Customer Pipeline
Email Marketing
Group Management
Interaction Tracking
Lead Management
Prospecting Tools
Sales Pipeline Management
Search / Filter
Segmentation
Shared Contacts

CRM

Calendar/Reminder System
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Segmentation
Social Media Integration
Task Management
Territory Management

Email Tracking

Audience Segmentation
Campaign Management
Event-Based Notifications
Team Management

Financial CRM

Lead Management
Relationship Tracking
Territory Management

Inside Sales

Call List Management
Call Recording
Campaign Management
Lead Capture
Lead Distribution
Lead Scoring
Performance Management

Insurance CRM

Not specified

Lead Management

Activity Tracking
Lead Capture
Lead Distribution
Lead Scoring
Lead Segmentation
Pipeline Management
Source Tracking

Sales Acceleration

Not specified

Sales Analytics

Not specified

Sales Engagement

CRM Integration
Email Sequences
Email Tracking / Automation
Reporting / Analytics
Sales Automation
Task Management
Workflow Management

Sales Force Automation

Call Management
Contact Management
Email Marketing
Field Sales Management
Lead Management
Opportunity Management
Performance Metrics
Referral Tracking
Territory Management

Sales Prospecting

Not specified

Sales Tracking

Not specified

Categories and Features

Demo Automation

Not specified

Inside Sales

Auto-Dialing
Call Recording

Meeting

Agenda Management
Attendee Management
Board Meetings
Internal Meetings
Invitation Management
Meeting Preparation Tools
Meeting Room Booking
Minutes Management
Post-Meeting Tools
Scheduling

Presales

Not specified

Sales Acceleration

Dialer
Meeting Scheduler
Reporting
Sales Intelligence

Sales Coaching

Audio / Video Conferencing
Call Recording

Sales Enablement

Collaboration
Content Management
Meeting Management
Presentation Management

Sales Engagement

CRM Integration
Reporting / Analytics
Sales Automation

Sales Force Automation

Call Management

Sales Intelligence

CRM Integration
Reporting/Analytics

Screen Sharing

Desktop / Browser Sharing
Mobile Screen Sharing
Remote Control
Screen Recording

Video Conferencing

Mobile Access
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing

Web Conferencing

Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing

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