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What is RT GSync?
RT GSync enhances your customer management system while broadening your clientele. This plugin facilitates two-way synchronization between SugarCRM and Google Contacts, enabling CRM users to connect with any client through their preferred communication channel. With RT GSync, scheduling meetings becomes effortless, and business communication is made more efficient. It ensures you stay organized by synchronizing your calendar entries, including appointments, tasks, and meetings. The integration between SugarCRM and Google is seamless, allowing calls from Google to appear in SugarCRM's calls module, while appointments and meetings are reflected in Sugar's meetings module, and tasks are listed in the tasks module, ensuring all entries are consistently updated across both platforms. Moreover, this synchronization fosters a more cohesive workflow, ultimately leading to improved productivity and client satisfaction.
What is Conversity?
Elevate your experience with Facebook Messenger by incorporating Conversity, which transforms it into an exceptional platform for customer engagement. By leveraging Conversity's capabilities on your backend, you can effectively manage and direct incoming conversations to your internal teams, address offline queries, transfer chats effortlessly between team members, and initiate multi-party conferences, among various other features. Renowned for its extensive suite of enterprise-level functions, Conversity emerges as one of the most advanced and comprehensive solutions specifically designed for Facebook Messenger interactions. It empowers you to develop tailored, interactive, multi-layered menu options that help guide customers to the appropriate teams or departments. Moreover, these menu options can be employed to send helpful information or gather user feedback before connecting them with your support personnel. Additionally, Conversity seamlessly integrates with top CRM and LMS platforms such as Salesforce, Zendesk, Microsoft Dynamics, Oracle CRM, Hubspot, Marketo, Freshdesk, Zoho, and SugarCRM, as well as with widely used Content Management Systems like WordPress, Joomla, and Magento. This capability ensures a unified and efficient communication experience across your organization. Ultimately, not only does this integration enhance overall customer satisfaction, but it also promotes streamlined operational efficiency among your teams, leading to a more productive and harmonious work environment.
Integrations Supported
API Availability
API Availability
Pricing Information
$9.99/user per month
Yearly Package also available at $99/user per year
Free Trial Offered?
Pricing Information
$99.00/month/user
Free Version
Free Trial Offered?
Supported Platforms
SaaS
Supported Platforms
SaaS
Android
iPhone
iPad
Customer Service / Support
Standard Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Online Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Rolustech
Date Founded
2008
Company Location
Pakistan
Company Website
www.rolustech.com/rtgsync/
Company Facts
Organization Name
Aumenta Global Services
Date Founded
2015
Company Location
India
Company Website
conversity.net
Categories and Features
Integration
Dashboard
Web Services
Categories and Features
AI Sales Assistants
Not specified
AI Sales Tools
Not specified
Live Chat
Canned Responses
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking