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What is GigaChat?

GigaChat excels in responding to user inquiries, engaging in interactive conversations, generating programming code, and crafting written content and images based on user-provided descriptions, all within a unified framework. Unlike other neural networks, GigaChat is intentionally built to support multimodal interactions and showcases exceptional skill in the Russian language. At its core, GigaChat is based on the NeONKA (NEural Omnimodal Network with Knowledge-Awareness) model, which integrates a wide range of neural network systems and utilizes methods like supervised fine-tuning and reinforcement learning that is augmented by human feedback. Consequently, Sber's pioneering neural network can effectively address a multitude of cognitive tasks, including engaging in stimulating dialogues, creating informative written content, and providing accurate answers to questions. Additionally, the incorporation of the Kandinsky 2.1 model within this framework significantly boosts its abilities, allowing it to generate detailed images in response to user prompts, which broadens the possible uses of the service. This diverse functionality not only enhances GigaChat’s versatility but also positions it as a leading tool in the field of artificial intelligence, making it a valuable asset for various applications.

What is Engagent?

Foster meaningful conversations and proactive communication with your clients through Engagent! This state-of-the-art Customer Interaction platform allows for real-time engagement, leveraging sophisticated Artificial Intelligence (AI) and BOT systems to provide prompt responses, information, and support while also anticipating user preferences based on their online behavior on your website or mobile application. By utilizing machine learning technologies, this groundbreaking solution significantly improves the service experience for both customers and users by understanding inquiries and delivering the most pertinent answers in a natural conversational style. Furthermore, Engagent streamlines assistance with its real-time self-service capabilities, ensuring a smooth interaction for all participants. With its user-friendly, round-the-clock service, it also serves as a cost-efficient option for businesses. Importantly, Engagent has earned recognition in the Gartner Report “Market Guide for Virtual Customer Assistants,” where it stands out as one of the 28 prominent vendors in the global market landscape, reinforcing its position as a market leader. This accolade underscores Engagent's effectiveness and reliability in enhancing customer engagement and satisfaction. All in all, Engagent revolutionizes the way businesses connect with their clients, making customer interaction more efficient and impactful than ever before.

Media

Media

Integrations Supported

GigaChat 3 Ultra

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS
Windows
Mac

Customer Service / Support

Not specified

Customer Service / Support

Standard Support

Training Options

Not specified

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Sberbank

Date Founded

1841

Company Location

Russia

Company Website

giga.chat/

Company Facts

Organization Name

PAT

Date Founded

1992

Company Location

Italy

Company Website

www.pat.eu

Categories and Features

AI Chatbots

Not specified

Chatbot

Not specified

Conversational AI

Not specified

Categories and Features

Conversational AI

Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Sentiment Analysis
Virtual Assistant

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