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What is Glensa?

Glensa serves as an advanced AI assistant designed to improve the accessibility of product and technical documentation for both employees and customers alike. Users have the capability to upload a variety of documents, including PDF guides, manuals, and product sheets, which Glensa promptly indexes for streamlined retrieval. It effectively understands user questions and extracts answers from the relevant sections of the organization's own resources, ensuring a distinct advantage over generic AI solutions. This tool is particularly advantageous for internal sales and support teams, while also providing a public self-service guide that is available 24/7 on websites or customer portals. With a user-friendly no-code admin dashboard, teams can effortlessly oversee source documents, tailor the assistant's communication style and guidelines, and review unanswered questions to identify areas needing improvement in documentation. As new manuals are incorporated, Glensa refreshes its answers automatically to incorporate the most current data. Designed specifically for B2B manufacturers, wholesalers, and distributors managing extensive product catalogs, Glensa can be accessed as a module within Glanser's Function Library. Established in Jönköping, Sweden, Glanser is proud to be a Litium Premium Partner and remains dedicated to innovating within the realm of AI-driven documentation solutions. By enhancing the manner in which organizations retrieve information, Glensa not only boosts operational efficiency but also significantly elevates customer satisfaction levels, fostering a more informed user experience. The continuous evolution of Glensa paves the way for even greater advancements in the field of AI assistance in the future.

What is Dedox?

Dedox is an innovative web-based platform tailored for teams to build extensive knowledge bases, which encompass customer help centers, internal wikis, and detailed product documentation. It empowers users to upload a variety of document formats like PDFs and Word files while utilizing AI capabilities to draft articles and categorize content efficiently. Collaboration is a key feature, allowing teams to review and refine these drafts, integrate their branding, and publish them on a Dedox subdomain or their own custom domain. The published help centers are equipped with functionalities such as article searches, feedback tools, and analytics to monitor views and user search behaviors. A diverse range of plan features enhances team collaboration, supports private knowledge bases, offers export capabilities, provides REST API access, allows for seamless custom domain integration, and facilitates automation through Zapier, webhooks, and Model Context Protocol connections for AI assistants. This platform is especially advantageous for software and SaaS organizations, support teams, and any entities that aim to efficiently manage both customer-facing and internal documentation. Dedox provides various plans, including a free tier and multiple paid subscription choices, each with different usage limits and features. Moreover, the platform is continually evolving to adapt to the changing needs of its users, ensuring they have access to the latest tools and functionalities available. As Dedox grows, it aims to further enhance user experience and streamline the knowledge management process.

Media

No images available

Media

Integrations Supported

Integrations Supported

Claude Desktop
Cursor
Model Context Protocol (MCP)
Zapier

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

£29/month
Free: £0 (1 help centre, 10 articles, 3 AI runs a month, no card). Starter: £29/month or £290/year. Team: £59/month or £590/year. Professional: £99/month or £990/year. Enterprise: from £399/month. 14-day free trial on monthly plans.
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

Glanser

Date Founded

2025

Company Location

Sweden

Company Website

www.glanser.com/glensa

Company Facts

Organization Name

Dedox

Date Founded

2025

Company Location

United Kingdom

Company Website

dedox.ai

Categories and Features

AI Knowledge Base

Not specified

Categories and Features

AI Knowledge Base

Not specified

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