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CallTrackingMetricsCallTrackingMetrics stands out as the sole SaaS platform that integrates call tracking and conversion intelligence to enhance contact center automation, leading to a more tailored experience for customers. Discover which marketing initiatives are driving leads or conversions, and leverage that information to create automated call flows that enhance your contact center operations. With our comprehensive suite of phone, text, online, and live chat tools, you can achieve seamless communication across your entire organization. More than 100,000 users around the globe rely on CallTrackingMetrics to streamline communications for their sales, marketing, and service teams, ensuring efficiency and effectiveness in their outreach efforts. Our call tracking capabilities include dependable dynamic number insertion (DNI) for precise session-level attribution, as well as local and toll-free tracking numbers, which offer omnichannel attribution across calls, texts, and form submissions. Additionally, our contact center solutions feature a user-friendly browser-based softphone, along with intelligent routing options to optimize call management. Embracing these advanced features can significantly elevate your organization's customer interaction strategy.
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Intermedia UniteEngage and collaborate on your own terms with the all-encompassing solution provided by Intermedia Unite. Whether you're working from the office, traveling, relaxing at home, or sipping coffee, the expansive communication and collaboration tools from Intermedia Unite ensure that you can maintain productivity and stay connected with both colleagues and clients effortlessly. You can securely share and work on documents from almost any location, enjoying complete file management with features like real-time backup and recovery. Automated greetings and rapid call routing that align with your operational hours guarantee that customers are swiftly directed to the right team member, ensuring efficient access to your staff. Incoming calls can be directed to specific teams designated for handling them, while also keeping you informed about your coworkers' availability statuses through instant notifications that indicate whether they are Available or Unavailable. With Intermedia Unite, maintaining connections while enhancing productivity has never been easier or more effective, making it an essential tool for any modern workplace.
What is Go Integrator Cara?
Go Integrator Cara is an all-encompassing communications client specifically designed for the Cisco BroadWorks hosted telephony platform. It offers an array of features that provide quick access to essential information, effectively integrating with business systems focused on contacts and CRM applications. With a standardized set of integration tools, it is compatible with more than 300 commonly used applications across different industries, which significantly boosts productivity. Users benefit from immediate identification of incoming callers, along with the ability to view their details or dial their numbers effortlessly with a quick click. This enhances customer interactions and allows for time and resource savings. The application is equipped with a built-in SIP Softphone that can be easily configured and activated using a standard BroadWorks device profile. Additionally, users can add records to an integrated CRM directly from their call history or the active call preview window, while the system automatically or manually creates an activity record for every received call in the CRM. This seamless integration not only improves communication effectiveness but also optimizes workflows, thereby reducing the time spent on administrative duties. Furthermore, the user-friendly interface ensures that even those less tech-savvy can navigate the system with ease, making it a valuable tool for any business aiming to enhance its communication strategies.
What is CaraSolva?
CaraSolva replaces error-prone paper charting with an intuitive, web-based suite designed to streamline operations for Home and Community-Based Services (HCBS), I/DD providers, and assisted living facilities. By automating the medication administration process and daily care documentation, CaraSolva helps agencies significantly reduce liability, ensure state and federal compliance, and improve client health outcomes.
Founded by nurses for caregivers, the CaraSolva suite addresses the critical "last mile" of healthcare delivery. The core module, MedSupport®, is an enterprise-grade Electronic Medication Administration Record (eMAR) that ensures the right medication is given to the right person at the right time.
Beyond medication management, the suite offers a holistic approach to agency management through CareSupport® (for tracking ADLs and vitals) and BehaviorSupport® (for behavioral health tracking). With seamless pharmacy interoperability, the system automatically syncs physician orders and refills, eliminating manual data entry and freeing up staff to focus on person-centered care.
Key Benefits & ROI:
Risk Mitigation: Reduces medication errors and prevents missed doses through proactive alerts and mandatory documentation fields.
Audit Readiness: "Click-of-a-button" reporting transforms days of audit preparation into minutes, ensuring your agency is always survey-ready.
Operational Efficiency: Integration with long-term care pharmacies eliminates the need for manual transcription of MARs, saving countless administrative hours every month.
Remote Oversight: Cloud-based access allows nurses and managers to monitor health status, compliance, and staff performance from anywhere, 24/7.
Integrations Supported
Bitrix24
Google Contacts
Gorgias
InsuredMine
Microsoft Teams
Integrations Supported
BestRx
Foothold
FrameworkLTC
HBS Pharmacy Software
Liberty
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided
Pricing Information
Contact Us
Pricing is determined by the number of clients who are active in the system and which solution(s) you are using, not by the number of users. That means that there is no limit on the number of per diem staff who can have system access. A full training house is included at no extra charge. Contact us for a customized quote based on your agency’s size.
Supported Platforms
SaaS
Windows
Supported Platforms
SaaS
Customer Service / Support
Standard Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Go Integrator Cara
Company Location
United States
Company Website
cara.gointegrator.com/cara-featured-solutions/
Company Facts
Organization Name
CaraSolva
Date Founded
2009
Company Location
United States
Company Website
carasolva.com
Categories and Features
Telephony
Not specified
Categories and Features
Home Health Care
Charting
Electronic Signature
Employee Tracking
Medication Database
Patient Intake
Scheduling
Time / Task Reporting
Medication Management
Not specified