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What is Gollum?

The Gollum repository is made up of text or markup files that users can modify with ease. You have the ability to arrange your pages in directories based on your individual needs and preferences. Beyond plain text, you can also add various content types, such as images, PDFs, and even custom headers or footers for your pages. By default, Gollum employs the kramdown gem for rendering Markdown, but you can select from any Markdown renderer that supports github-markup, including CommonMark through the commonmarker gem. The first renderer you install from the available options will take priority, meaning that if both redcarpet and github/markdown are installed, only the first will be in use. To switch to a different renderer, you simply need to run a gem install command for your chosen option, which allows you to tailor your Markdown rendering experience. Consequently, Gollum serves as a highly adaptable platform for the efficient management of documentation and various types of content, catering to a wide range of user requirements. Additionally, this flexibility makes it an ideal choice for collaborative projects where documentation needs may evolve over time.

What is Document360?

Document360 serves as an intelligent platform for building a comprehensive knowledge base. Equipped with robust AI capabilities and sophisticated tools, it empowers organizations to develop, administer, and disseminate high-quality documentation across various applications effectively. Potential Applications Knowledge Base for Clients and Internal Teams Establish a unified knowledge repository featuring AI-enhanced search capabilities and automatic tagging, ensuring quick access to information and boosting team efficiency. Utilizing analytics enables the identification of content gaps and facilitates optimization. Technical Documentation (Including API Guides) Enhance technical writing with markdown compatibility, version management, and developer-friendly features such as code snippet integration. AI technology plays a crucial role in maintaining the accuracy and relevance of the content produced. Standard Operating Procedures (SOPs) Ensure uniformity in processes across departments with a centralized location for SOPs. The AI-driven system aids in categorizing and suggesting content, simplifying both creation and updates. User Manuals Craft professional-grade manuals with diverse customization features, AI-driven summarization, and localization options, catering to the varying preferences and needs of users. This versatility guarantees that the documentation is not only informative but also accessible to a broader audience.

Media

Media

Integrations Supported

Integrations Supported

Crowdin
Cyclr
Desktop.com
Disqus
Freshdesk
Google Analytics
HelpBar
HelpHub
Intercom
Microsoft Teams
Motileo
Nango
Olark
Segment
Slack
Stackreaction
Supademo
Unleash
Zendesk

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

contact us

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Chromebook

Customer Service / Support

Not specified

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Gollum

Company Website

github.com/gollum/gollum

Company Facts

Organization Name

Kovai

Date Founded

2011

Company Location

United Kingdom

Company Website

document360.com

Categories and Features

Corporate Wiki

Not specified

Categories and Features

API Documentation

Not specified

Corporate Wiki

Not specified

Customer Self-Service

Not specified

Document Management

Access Controls
Archiving & Retention
Collaboration Tools
Compliance Tracking
Document Archiving
Document Assembly
Document Conversion
Document Delivery
Document Indexing
Document Retention
File Type Conversion
Forms Management
Full Text Search
Offline Access
Optical Character Recognition
Print Management
Version Control

Help Authoring Tools

Not specified

IT Documentation

Not specified

Knowledge Management

Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Process Documentation

Not specified

Software Documentation

Access Roles / User Permissions
Collaboration Tools
Feedback Capture
Markdown Support
Multiple Formats Support
Multiple Versions Support
Version Control
Webhooks
reStructured Text Support

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