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What is Gorilla Dash?

Gorilla Dash is the operating system for franchise networks - one platform covering financial reporting, operations, CRM, websites, marketing and internal communications, instead of eight separate subscriptions stitched together. It is designed for franchisors, multi-site operators and the franchisees underneath them. A head-office account sits above an unlimited number of independent location accounts: each location manages its own contacts, website, campaigns and phone numbers, while head office keeps network-wide reporting, brand control and oversight from the level above. That structure is the product, not an add-on. Operations and reporting: financial reporting, benchmarking across locations, support ticketing, vendor and supplier management, memberships and subscriptions, appointment scheduling, event calendar and organisation charts. Marketing and sales: franchise websites with local landing pages, CRM and lead management, email marketing, SMS messaging, reputation and review management, call tracking and call recording, competitions and promotions, online stores and branded merchandise stores. People and communications: internal communications, knowledge base and training, resource library, recruitment, plus REST and GraphQL APIs with POS, accounting and marketing integrations. Pricing starts at US$52 per location per month.

What is FranchiseSoft?

Whether you're a seasoned franchise organization, a startup exploring franchising opportunities, or a new franchisor managing a few franchise locations, FranchiseSoft's franchise management software is specifically crafted to enhance sales, improve satisfaction for both customers and franchisees, and deliver in-depth reporting and oversight for all parties involved. The system enables you to design and oversee tailored surveys, providing valuable analytical reports that can be effectively leveraged by both franchisors and franchisees. It also aids various departments by simplifying the escalation of support tickets and features a dashboard that tracks inquiries from franchisees, along with comprehensive reporting for in-depth analysis. Moreover, franchisors gain access to a Call Center option that helps manage customer communications for franchisees, who can create quotes, set appointments, and issue invoices to their clientele. In addition, FranchiseSoft provides mobile applications for field representatives on iOS and Android devices, ensuring connectivity and efficiency for all users while they are away from the office. This cutting-edge software ultimately empowers both franchisors and franchisees to optimize their operations, collaborate more effectively, and achieve shared success in their endeavors. By utilizing FranchiseSoft, businesses can adapt to changing market conditions and maintain a competitive edge in the franchising landscape.

Media

Media

Integrations Supported

AVANSER
Amazon Web Services (AWS)
Bigin by Zoho CRM
Google Ads
Google Business Profile
HubSpot CRM
Microsoft 365
Salesforce
Stripe
Toast POS
Twilio
Yelp
Zapier
Zapier Canvas
ezCater

Integrations Supported

Dropbox
Franpos POS System
PayPal
QuickBooks Online
QuickBooks Online Advanced

API Availability

Has API

API Availability

Pricing Information

$52
US$52 per location per month. Standard, Growth and Pro plans are available depending on the modules a network needs, and professional services (custom development, data migration, integration work) are billed at US$70 per hour. Head office pays for the network or each location is billed directly - both are supported.
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Gorilla Dash

Date Founded

2019

Company Location

United States

Company Website

gorilladash.com

Company Facts

Organization Name

FranchiseSoft

Date Founded

2015

Company Location

Canada

Company Website

franchisesoft.com

Categories and Features

Franchise Management

Appointment Scheduling
Automatic Re-ordering
CRM
Commission Management
Construction Tracker
Contract Management & Signature
Franchise Intranet
Job Scheduling
LMS / Training
Marketing
Onboarding
Online Store
Reputation Management
Website Manager

Categories and Features

Franchise Management

Automatic Re-ordering
Commission Management
Construction Tracker
Franchise Intranet
Job Scheduling
Online Store
Website Manager

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