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What is Gphone?

A cloud-based phone system, often referred to as PBX (Private Branch Exchange), allows businesses, regardless of their size, to access a sophisticated telecommunications solution without the hefty investment required for traditional physical phone setups. Managed entirely by GlobalPhone, your trusted Voice-over-IP service provider, this system offers seamless operation from any location, be it your workplace, home, or on-the-go via mobile devices, ensuring uninterrupted access to your office phone system. With this service, you unlock a suite of advanced features typically available only to large corporations, including auto-attendants, call centers, hunt groups, conferencing tools, call recording, and voicemail functionalities. Unlike conventional telecommunications that depend on outdated copper wiring for connecting to an on-site PBX, SIP trunking replaces these old connections with Voice over Internet Protocol (VoIP) technology, creating a virtual trunk that effectively carries voice traffic to your phone system. This innovative method not only minimizes expenses but also significantly improves the efficiency and dependability of your business communications. Furthermore, the adaptability of a hosted phone system means that your team can stay connected and productive, no matter where they are located.

What is GCI?

Stay connected, informed, and accessible with a variety of features such as caller ID, call waiting, call forwarding, and voicemail, all included in a cost-effective plan. Boost your efficiency with additional functionalities like anonymous call rejection, distinctive ringing, call transfer, last-call return, speed dialing, and three-way calling. Set up hunt groups to efficiently guide customers to the right team member without delay. Work alongside experts who can develop innovative features for your business, streamline processes, or help cut down on expenses. No matter your goals, our focus is on creating customized solutions that meet your specific requirements. Leverage your current call manager with this standard IP voice service, which supports higher call volumes through a system that allows multiple phone lines to be used concurrently. Moreover, take advantage of added savings with further managed services, including this reliable VoIP option. Ensure uninterrupted connectivity with extensive nationwide 5G coverage, enabling your operations to function smoothly and effectively. This all-encompassing strategy not only optimizes communication but also significantly elevates customer satisfaction levels. By integrating these advanced features, your business can thrive in a competitive landscape.

Media

Media

Integrations Supported

Akitra Andromeda

Integrations Supported

Akitra Andromeda

API Availability

Has API

API Availability

Has API

Pricing Information

$14.75 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

GlobalPhone

Date Founded

1995

Company Location

United States

Company Website

www.gphone.com

Company Facts

Organization Name

GCI

Date Founded

1979

Company Location

Alaska

Company Website

gci.com/business/products/voice-solutions/business-voice

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

SIP Trunk

Automatic Fail-over Routing
Call Data Records
Caller ID
Disaster Recovery
International Numbers
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers
e911

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

SIP Trunk

Automatic Fail-over Routing
Call Data Records
Caller ID
Disaster Recovery
International Numbers
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers
e911

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