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What is Gradwell Wave?

Discover our affordable, sturdy, and intuitive cloud phone system, Wave, which is meticulously designed in the UK to enable you and your team to operate from anywhere. Setting it up is straightforward, thanks to our user-friendly control panel that makes management a simple task. With our quick onboarding procedure, you can be ready to go in just a few hours, accessing the system from any device worldwide while benefiting from a variety of features aimed at enhancing your business operations. Wave is specifically crafted for the contemporary workforce, streamlining how you engage in business practices. Our platform is equipped with crucial tools that empower companies to manage their telecommunication needs remotely. With Wave, challenges can be addressed more promptly, ensuring smooth communication and fostering collaboration like never before. This solution is engineered to help you minimize costs, conserve precious time, and seamlessly integrate hybrid and remote work structures into your organization. We are dedicated to your success, providing both landline and mobile-compatible minute packages alongside comprehensive access to all call management and administrative features. Our mission is to equip you with everything necessary to excel in today’s ever-evolving work landscape, and we continuously strive to enhance our services based on user feedback and changing market demands.

What is DialLink?

DialLink is a comprehensive cloud telephony solution specifically crafted for small to medium-sized enterprises and emerging startups. It merges advanced call management features, AI-enhanced voice assistants, and business messaging into one cohesive platform, which streamlines the management of both incoming and outgoing communications, thereby boosting responsiveness and maintaining a sleek professional image. Beyond the basic functionalities, DialLink's AI capabilities extend to automating routine tasks such as answering calls, directing inquiries, generating summaries of conversations, and offering message response suggestions. This advanced automation helps teams save time, reduce manual workloads, and consistently provide a high level of customer interaction across multiple communication channels. Engineered for the contemporary and flexible workforce, DialLink supports remote, hybrid, and in-office setups while fully accommodating Bring Your Own Device (BYOD) policies. Employees can stay connected and productive using a variety of devices, including smartphones, desktop computers, or standard desk phones, from virtually any location. In addition, its straightforward plug-and-play installation process requires no specialized IT expertise, making it accessible for organizations of all sizes, and ensuring a smooth setup experience. This user-friendly approach empowers businesses to focus on their core operations rather than getting bogged down by technical challenges.

Media

Media

Integrations Supported

Microsoft Teams
Salesforce
Amazon Web Services (AWS)
Microsoft 365

Integrations Supported

Microsoft Teams
Salesforce
Model Context Protocol (MCP)
Zapier

API Availability

API Availability

Has API

Pricing Information

$9.03 per month

Pricing Information

$15/month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

Gradwell

Company Location

United States

Company Website

www.gradwell.com/phone-systems/wave/

Company Facts

Organization Name

DialLink

Date Founded

2022

Company Location

United States

Company Website

www.diallink.com

Categories and Features

Business VoIP

Not specified

Cloud PBX

Not specified

Categories and Features

AI Voice Agents

Not specified

Business Phone Systems

Call Logging
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center

Business VoIP

Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking

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