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What is Graphly?

Graphly has earned the distinction of being the premier reporting platform for Infusionsoft users, a recognition conferred by the founders of Infusionsoft themselves. Tracking performance tends to lead to improvements, and when both tracking and reporting are employed, the rate of enhancement often increases dramatically. Marketing Monitor allows users to scrutinize website traffic, keep track of changing lead sources, assess funnel conversions, make necessary adjustments, refine strategies, and repeat the cycle for continuous success. The sales capabilities permit tracking the performance of individual sales representatives, forecasting revenue, and analyzing both gross and net revenue metrics. Customer service features enable the assessment of net promoter scores, order fulfillment, enhancement of retention rates, and the guarantee of customer satisfaction. The Tag Funnel feature visually represents the number of contacts linked to specific tags over a chosen period, demonstrating the quantity of tags allocated to contacts during that timeframe. Furthermore, it monitors current trends in customer lifetime value over a specified duration and predicts adjusted revenue from active opportunities based on their respective stage probabilities. The platform also offers a holistic overview of appointments, notes, and tasks for each user, promoting comparisons among team members to boost overall productivity and accountability. In summary, Graphly equips Infusionsoft users with essential insights that foster growth and efficiency throughout various business operations, ultimately enabling them to achieve their goals more effectively. By harnessing these powerful features, businesses can streamline their processes and make data-driven decisions that lead to sustained success.

What is 2Ring Dashboards & Wallboards?

This online solution, which works seamlessly with platforms such as Amazon Connect, Five9, Genesys Cloud CX, NICE CXone, and Webex Contact Center, enables the visualization of real-time data on expansive displays within contact centers (known as wallboards) as well as on the desktops of supervisors, agents, and mobile devices for executives (referred to as dashboards). Users can easily configure visual alerts (such as color changes and blinking notifications) and audible alerts (one-time or repetitive) based on established thresholds. You have the option to arrange a demo or try it at no cost, allowing you to explore the limitless customization of views utilizing a variety of pre-built key performance indicators (KPIs), images, scrolling text, YouTube videos, and PowerPoint presentations (facilitated through PDF export, with 2Ring Dashboards and Wallboards managing the content rotation). Furthermore, 2Ring Dashboards & Wallboards empowers supervisors and business users to disseminate information in real-time across all displays, ensuring everyone stays informed and engaged with the latest updates. This capability fosters a more dynamic and responsive work environment within the contact center.

Media

Media

Integrations Supported

Keap

Integrations Supported

Amazon Connect
Cisco Unified Contact Center
Five9
Genesys Cloud CX
ServiceNow
Webex Contact Center

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Not specified

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Not specified

Training Options

Online Training
On-Site Training

Company Facts

Organization Name

LEAP

Date Founded

2009

Company Location

United States

Company Website

leapmade.com

Company Facts

Organization Name

2Ring

Company Location

United States, Slovakia

Company Website

www.2ring.com/products-manager/dashboards-wallboards-uccx-ucce-pcce-hcs/general/

Categories and Features

Dashboard

Not specified

Categories and Features

Dashboard

Data Source Integrations
Functions / Calculations
Interactive
KPIs
Private Dashboards
Public Dashboards
Themes
Visual Analytics

Digital Signage

Not specified

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