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What is HaloDesk?

HaloDesk operates as an AI-powered receptionist tailored for dental offices and medical spas in Manhattan and Brooklyn. During weekends and after hours, calls are forwarded to HaloDesk, which welcomes callers with the specific practice's name and provides them with pre-approved details such as business hours and address. It also takes note of appointment requests and prioritizes urgent matters, but it doesn't directly schedule appointments or give clinical advice; instead, the staff at the practice will review and confirm all incoming requests. Each day at 7:00 AM, a detailed summary email of the previous day's calls is dispatched. The entire setup is managed remotely through an initial kickoff meeting, which means there is no need for on-site software installations, and communication is primarily in English; however, Spanish-speaking clients can request a callback from personnel at the practice. Additionally, services specifically designed for medical spas are available upon request, providing a well-rounded support system for all clients. This approach ensures efficient communication and a high level of service tailored to the needs of each practice.

What is CallMinded?

CallMinded presents a cloud-based AI receptionist designed to meet the needs of small service-driven businesses that struggle with managing incoming calls when their staff are not available. This AI receptionist, known as Josie, employs predefined business information and specific protocols to interact effectively with callers, including crucial elements such as the company's offerings, hours of operation, service areas, greetings, and common inquiries. Josie adeptly collects caller details, determines the intent behind calls, and logs any requests for services or appointments, providing the team with a structured summary for follow-up. During the setup phase, businesses have the opportunity to customize their own guidelines and exclusions, as well as test the call forwarding feature using their current phone numbers. Notably, appointment requests are forwarded to staff for review rather than being automatically approved, allowing businesses to retain authority over their scheduling processes. This cutting-edge solution is particularly beneficial for a range of service providers, such as auto repair shops, home-service contractors, cleaning companies, and pet grooming services, all of which can take advantage of efficient call management and organized follow-up through a user-friendly web dashboard. By harnessing this innovative approach, businesses can significantly enhance their customer service quality while boosting overall operational effectiveness. Additionally, the integration of Josie into their communication strategy can lead to improved caller satisfaction and a more professional business image.

Media

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Media

No images available

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

$1,999/month
$1,999 per month, month to month, with no setup fee. Annual prepayment is $19,990 for 12 months. The first 3 founding practices receive their first 30 days free.
Free Trial Offered?

Pricing Information

Proposed plans are priced in USD before applicable taxes. Essential is $59/month for 100 AI conversation minutes, with extra minutes at $0.55 each; Growth is $109/month for 250 minutes, with extra minutes at $0.49 each; and Pro is $189/month for 500 minutes, with extra minutes at $0.42 each. Paid subscriptions are not active. The free guided trial lasts 14 days or 50 AI conversation minutes, whichever comes first. No credit card is required; AI answering pauses at the trial limit, with no automatic extra-minute charges.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub

Company Facts

Organization Name

HaloDesk

Date Founded

2026

Company Location

United States

Company Website

halodesk.io

Company Facts

Organization Name

9511-3148 Quebec inc.

Company Location

Canada

Company Website

callminded.com

Categories and Features

AI Receptionists

Not specified

Categories and Features

AI Receptionists

Not specified

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