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What is HaloDesk?

HaloDesk operates as an AI-powered receptionist tailored for dental offices and medical spas in Manhattan and Brooklyn. During weekends and after hours, calls are forwarded to HaloDesk, which welcomes callers with the specific practice's name and provides them with pre-approved details such as business hours and address. It also takes note of appointment requests and prioritizes urgent matters, but it doesn't directly schedule appointments or give clinical advice; instead, the staff at the practice will review and confirm all incoming requests. Each day at 7:00 AM, a detailed summary email of the previous day's calls is dispatched. The entire setup is managed remotely through an initial kickoff meeting, which means there is no need for on-site software installations, and communication is primarily in English; however, Spanish-speaking clients can request a callback from personnel at the practice. Additionally, services specifically designed for medical spas are available upon request, providing a well-rounded support system for all clients. This approach ensures efficient communication and a high level of service tailored to the needs of each practice.

What is ClinicSmart?

ClinicSmart is a cloud-based practice management solution tailored for private clinics in Spain, equipped with an AI-driven receptionist that efficiently manages both calls and WhatsApp messages. This intelligent assistant introduces itself in Spanish and is capable of organizing the live calendar by booking, rescheduling, or canceling appointments, all through a single conversation. Any inquiries that go beyond scheduling are promptly forwarded to clinic personnel along with a brief summary for their review. The software includes a comprehensive suite of tools, such as management of patient records, calendars for healthcare professionals and treatment spaces, appointment reminders and confirmations, a waitlist for canceled appointments, clinical documentation, digitally signed consent forms, session packages, and billing for patients. It supports a variety of clinic types, including podiatry, physiotherapy, dentistry, gynecology, aesthetics, and aesthetic medicine. Moreover, Verifactu reporting can be added as an optional feature for enhanced analytics. With all data securely stored in Frankfurt, Germany, clinics must agree to a data-processing contract, and it is important to note that call audio is not recorded. The setup for the voice function usually takes between 24 to 48 hours, enabling clinics to keep their existing WhatsApp number for uninterrupted communication. By incorporating such sophisticated capabilities, ClinicSmart strives to boost operational effectiveness while fostering better patient engagement within the healthcare setting. This innovative approach not only streamlines administrative tasks but also allows medical professionals to focus more on providing quality care to their patients.

Media

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Media

No images available

Integrations Supported

Integrations Supported

Google Calendar
WhatsApp

API Availability

API Availability

Pricing Information

$1,999/month
$1,999 per month, month to month, with no setup fee. Annual prepayment is $19,990 for 12 months. The first 3 founding practices receive their first 30 days free.
Free Trial Offered?

Pricing Information

€129/month
Plans start at €129/month + VAT for one professional, including 300 voice minutes and 1,000 WhatsApp messages with a new line. Extra voice minutes cost €0.16/min. Meta bills WhatsApp message usage separately when clinics keep their own number. The €229/month plan covers up to four professionals. The Verifactu add-on costs €20/month + VAT. Onboarding is included, and there is no long-term contract.

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Not specified

Training Options

Online Training

Company Facts

Organization Name

HaloDesk

Date Founded

2026

Company Location

United States

Company Website

halodesk.io

Company Facts

Organization Name

ClinicSmart

Date Founded

2026

Company Location

Spain

Company Website

clinicsmart.es

Categories and Features

AI Receptionists

Not specified

Categories and Features

AI Receptionists

Not specified

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