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CTMCTM is an AI-powered conversation intelligence, call tracking, and customer engagement platform developed to help organizations connect marketing activities with customer interactions and revenue generation. Originally known as CallTrackingMetrics, the platform combines marketing attribution, communication management, lead nurturing, and contact center capabilities within a unified system. Its call tracking functionality uses dynamic number insertion and dedicated tracking numbers to identify which advertisements, keywords, websites, and campaigns generate inbound phone calls. The software also captures text messages, web form submissions, and chat interactions to provide visibility into customer engagement across multiple communication channels. Conversation intelligence tools use artificial intelligence to transcribe recordings, summarize discussions, evaluate customer sentiment, identify important topics, and score interactions. Its AskAI functionality allows users to investigate conversation data and extract insights about customer needs, objections, and purchasing behavior. CTM VoiceAI provides automated voice agents that can answer calls, qualify leads, schedule appointments, and direct callers to appropriate employees or departments. Intelligent routing capabilities distribute incoming inquiries based on factors such as location, availability, agent skills, customer history, and custom business rules. Workflow automation enables organizations to trigger follow-up messages, internal notifications, CRM updates, and advertising conversion events using customer interaction data. Reporting tools include real-time activity dashboards, campaign performance analysis, advertising return on investment, agent productivity monitoring, and customizable reports for businesses and marketing agencies. CTM supports integrations with Google Ads, Google Analytics, HubSpot, Salesforce, and other business applications while providing APIs, webhooks, and white-label options.
What is HappyMetrix?
HappyMetrix empowers users to create visually striking online dashboards that bring together all essential metrics in one convenient location by simply adding a few easy-to-use data widgets. Users can effortlessly connect various key platforms, such as Google Analytics, Google Sheets, Twitter, and Facebook, while also having the option to include images or text as they see fit. A HappyMetrix dashboard is made up of multiple data widgets, which act like compact tiles showcasing particular metrics. Each widget offers an easy way to be rearranged and personalized to suit individual tastes, with a variety of basic configuration choices available, including color, type of visualization, and date selection. For those who want to monitor critical metrics throughout the day, the presentation mode enables dashboards to be showcased prominently on larger screens. Having a live dashboard displayed in your workspace not only improves visibility but also reinforces focus on your business goals. This presentation mode ensures that dashboards refresh automatically, providing the latest information at all times. By promoting a dynamic and interactive work atmosphere, this feature encourages team members to stay updated and aligned with the organization’s performance. Additionally, the ability to customize dashboards fosters a sense of ownership and engagement among users, enhancing their overall experience with HappyMetrix.
What is Geckoboard?
Create and distribute real-time business dashboards effortlessly with Geckoboard, which seamlessly connects to over 80 different tools and services, allowing you to compile your data and design a professional dashboard in just a few minutes.
Utilize an intuitive drag-and-drop interface directly in your web browser to transform dull reports into vibrant displays of vital numbers, metrics, and KPIs.
Once your dashboard is set up, you can easily share it via a link, invite team members to collaborate, and schedule automatic updates through email or Slack. For enhanced visibility, Geckoboard offers a 'Send to TV' feature, enabling you to connect your account to a large screen or television, where you can select which dashboards to showcase.
This feature even allows for multiple dashboards to be cycled through on a single screen, ensuring that vital information is always on display. With straightforward instructions, you can complete this setup in just a few hours using readily available and cost-effective hardware. By doing so, you not only keep your team informed but also foster a culture of transparency and data-driven decision-making.
Integrations Supported
Airbrake
Aircall
Axis LMS
Chartbeat
Close
Dixa
Google Calendar
Google Sheets
Gorgias
Jira
API Availability
API Availability
Has API
Pricing Information
$15 per month
Pricing Information
$35 per month
Free 14-day trial includes all features.
Starter plan: $35/month - 1 dashboard, 1 user, send to 1 TV
Team plan: $159/month - 5 dashboards, 10 users, send to 3 TVs. Includes dashboard loops, support for custom logos and priority support.
Team Plus plan: $275/month - 10 dashboards, 20 users, send to 6 TVs. Includes dashboard loops, support for custom logos and priority support.
Company plan: $599/month - 50 dashboards, 100 users, send to unlimited TVs. Includes dashboard loops, support for custom logos, advanced dashboard themes, SSO and dedicated support rep.
Free plan: 1 dashboard, 1 user, Spreadsheet data source only.
20% discount if paying annually,
Starter plan: $35/month - 1 dashboard, 1 user, send to 1 TV
Team plan: $159/month - 5 dashboards, 10 users, send to 3 TVs. Includes dashboard loops, support for custom logos and priority support.
Team Plus plan: $275/month - 10 dashboards, 20 users, send to 6 TVs. Includes dashboard loops, support for custom logos and priority support.
Company plan: $599/month - 50 dashboards, 100 users, send to unlimited TVs. Includes dashboard loops, support for custom logos, advanced dashboard themes, SSO and dedicated support rep.
Free plan: 1 dashboard, 1 user, Spreadsheet data source only.
20% discount if paying annually,
Free Version
Free Trial Offered?
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
Supported Platforms
SaaS
Customer Service / Support
Standard Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Online Training
Training Options
Documentation Hub
Online Training
Company Facts
Organization Name
HappyMetrix
Date Founded
2012
Company Location
Belgium
Company Website
www.happymetrix.com
Company Facts
Organization Name
Geckoboard
Date Founded
2011
Company Location
United Kingdom
Company Website
www.geckoboard.com
Categories and Features
Business Intelligence
Ad Hoc Reports
Benchmarking
Budgeting & Forecasting
Dashboard
Data Analysis
Key Performance Indicators
Performance Metrics
Predictive Analytics
Profitability Analysis
Trend / Problem Indicators
Visual Analytics
Data Visualization
Analytics
Dashboard Creation
Reporting
Customizable Dashboard
Data Source Connectors
Drill Down
Forecasting
Marketing Reports
Report Export
Sales Reports
Categories and Features
Business Activity Monitoring
Alerts / Notifications
Events Monitoring
KPI Monitoring
Reporting / Analytics
Business Intelligence
Benchmarking
Dashboard
Key Performance Indicators
Performance Metrics
Trend / Problem Indicators
Visual Analytics
Dashboard
Data Source Integrations
KPIs
Private Dashboards
Public Dashboards
Visual Analytics
Widgets
Data Visualization
Analytics
Dashboard Creation
Digital Analytics
Not specified
Real-Time Data Streaming
Not specified
Reporting
Customizable Dashboard
Data Source Connectors
Drag & Drop
Marketing Reports
Sales Reports
Scheduled / Automated Reports