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What is HarrisData CRM?

HarrisData offers three innovative CRM modules designed to significantly improve operational efficiency within organizations. CustomerFirst® provides various departments with crucial tools for support, help desk operations, and quality monitoring, enabling them to efficiently handle customer information relevant to their individual needs. This comprehensive solution tracks the entire process from the initial logging of a request or issue to its final resolution. SalesFirst® is specifically crafted to assist businesses in structuring their sales teams, prospects, and client relationships. This essential tool for sales professionals consolidates all relevant historical and key information about potential customers, while also facilitating the monitoring of competitor data to enhance sales tactics in response to market dynamics. Finally, WebFirst® offers customers the ability to access, update, and create support tickets online at any time, ensuring they have round-the-clock convenience. This module also allows users to conveniently download software updates from the web, keeping them equipped with the latest tools as needed, further enhancing user experience and satisfaction. By integrating these modules, organizations can create a cohesive system that streamlines customer engagement and boosts overall productivity.

What is Chartereasy?

Chartereasy provides an intuitive and customizable software solution for managing air charter operations, serving as an all-in-one platform. This cutting-edge web-based tool integrates sales management with operations oversight, allowing air charter businesses to boost their growth while maintaining control over aircraft scheduling and customer interactions. Eliminate the complexities of juggling multiple software programs and redundant data entry with Chartereasy, which streamlines flight arrangements and helps attract new customers. Accessible from any device with internet capability, users can easily log in to take advantage of its robust features. The user-friendly CRM interface simplifies the organization and tracking of sales tasks, facilitates lead generation, enables strategic cold calling, assesses results, categorizes potential clients, and sets crucial reminders for important customer interactions and deadlines. Additionally, Chartereasy allows for seamless management of all operational elements, letting you oversee aircraft and crew schedules along with other operational parameters through its integrated calendar system. With Chartereasy, not only does air charter management become more efficient, but it also significantly enhances effectiveness, ensuring that businesses thrive in a competitive market. This comprehensive approach ensures that air charter companies can focus on what truly matters—their growth and success.

Media

Media

Integrations Supported

FlightBridge

Integrations Supported

FlightBridge

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

HarrisData

Date Founded

1972

Company Location

United States

Company Website

www.harrisdata.com/software/crm

Company Facts

Organization Name

Chartereasy

Company Location

United States

Company Website

portal.chartereasy.com

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Categories and Features

Aviation

Accounting / Revenue Management
Aircraft Utilization
Boarding Management
CRM / Flight History
Check-in
Employee Management
Flight Crew Scheduling
Flight Scheduling / Dispatch
Fuel Management
Incident Reporting
Inspection Management
Inventory Management
Lot Costing / Leasing Management
Maintenance Management
Pilot Management
Point of Sale
Time Tracking
Website / Online Ticketing

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