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What is Hg Mercury CRM?

Revolutionize your healthcare marketing approach with a cutting-edge CRM that guarantees your outreach is both meaningful and relevant. Design captivating campaigns that effectively engage the right audience exactly when they are most inclined to respond. Discover invaluable insights that can aid in developing successful strategies to boost engagement, build trust, and encourage healthy behaviors. Gain a clear understanding of the competitive environment and strategically position yourself in the market. Leverage the vast repository of American consumer healthcare data to obtain detailed, real-time intelligence, enabling you to direct your efforts efficiently by service line and make well-informed choices regarding your marketing expenditures. By accurately identifying consumers who may be at risk for health problems and predicting your patients' future healthcare needs, you can create powerful, data-driven strategies that facilitate timely interventions and preventive care measures. Furthermore, streamline your resources by focusing on those most likely to benefit from your offerings, leading to considerable savings in both time and costs. This strategic approach not only maximizes the impact of your marketing initiatives but also contributes to improved health outcomes for your audience, ultimately creating a cycle of better service delivery and patient satisfaction. Emphasizing a proactive marketing strategy fosters a healthier community overall.

What is ActiumHealth?

ActiumHealth is redefining patient communications with its AI-driven, multimodal engagement platform designed exclusively for healthcare organizations. Having automated over 50 million patient calls and 100 million messages, it leads the industry in scale and efficiency, surpassing competitors by more than 10x. The platform unifies voice, SMS, chat, and email, providing an integrated communication hub that improves scheduling, prescription management, billing, and preventative outreach. Its intelligent agents are trained to handle medical terminology, compliance needs, and urgent requests, ensuring patients receive timely, accurate, and empathetic support. ActiumHealth augments staff capacity by instantly managing routine interactions while escalating complex issues to human operators, creating a balance between automation and personal care. Its measurable impact includes a 40% drop in abandoned call volume, 70% of calls routed through AI agents, and tens of millions in incremental revenue for major health systems. Providers like Nebraska Medicine, Virtua Health, and MemorialCare cite improvements in accessibility, multilingual support, and seamless integration with EHR systems. The platform continuously learns from interactions, refining accuracy and offering actionable insights to staff. Built with enterprise-grade compliance, it adheres to HIPAA, HITRUST, HL7, and FHIR standards to maintain data security and patient trust. By combining automation, compliance, analytics, and human augmentation, ActiumHealth empowers healthcare providers to elevate patient experiences and drive sustainable growth.

Media

Media

Integrations Supported

Accurint Crime Analysis
AmplifAI
Bridger Insight XG
Connect the Doc
InMoment
Lexis Advance Quicklaw
Lexis Omni
Lexis PSL
Nexis Data+
Nexis Diligence
Nexis Dossier
Nexis Social Analytics
ProvenExpert.com
Repuso
VerifyRX
Visualfiles

Integrations Supported

Accurint Crime Analysis
AmplifAI
Bridger Insight XG
Connect the Doc
InMoment
Lexis Advance Quicklaw
Lexis Omni
Lexis PSL
Nexis Data+
Nexis Diligence
Nexis Dossier
Nexis Social Analytics
ProvenExpert.com
Repuso
VerifyRX
Visualfiles

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Mercury Healthcare

Date Founded

1995

Company Location

United States

Company Website

partners.healthgrades.com/healthcare-crm/

Company Facts

Organization Name

ActiumHealth

Date Founded

2014

Company Location

United States

Company Website

actiumhealth.com

Categories and Features

Healthcare CRM

Audience Targeting
Campaign Management
Marketing Automation
Medical History Records
Patient Communications
Patient Management
Physician Management
Predictive Analytics

Categories and Features

Healthcare CRM

Audience Targeting
Campaign Management
Marketing Automation
Medical History Records
Patient Communications
Patient Management
Physician Management
Predictive Analytics

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